InboxArmy is looking for an entry-level Account Manager-a talented individual who wants to become one of our our "battalion" leaders. In this highly visible and results-focused role, you will essentially "own" our clients' email marketing programs. You will be part task master, hand-holder, project manager, and analytics expert. You will be required to manage multiple email projects and deadlines simultaneously as well as manage both your clients and your team to ensure that projects are completed accurately and on time.
Becoming a true account "owner" who is passionate about your clients.
Successfully onboarding and building strong relationships with clients to understand their needs and requirements to ensure satisfaction and retention.
Working with internal teams to ensure all deliverables are aligned with strategy.
Liaising with your clients to obtain direction on campaign designs and content and providing all information to internal teams for completion.
Creating campaign calendars and maintaining/enforcing project timelines to ensure on-time, accurate delivery.
Where appropriate, increasing your clients' engagement with InboxArmy by way of upselling/cross-selling services that best serve clients' needs.
Measuring and focusing on client success and modifying goals as needed.
This job will suit candidates who are hardworking, intelligent, and capable of staying on task. The ideal candidate will have client management experience, organization and time management skills, an incredible attention to detail, and a knack for problem solving.
College degree; or equivalent experience. (We love experience even more than a degree.)
1 or more years of digital marketing experience (email is a plus).
Experience working with SaaS digital marketing platforms (email service providers)
Experience and confidence in being an account leader with minimal oversight.
A strategic thinker who can rise to the occasion in championing success for their clients' email marketing programs.
Ability to adapt to constantly changing deadlines, priorities, and project requirements.
An effective time manager with the ability to manage multiple projects and clients simultaneously.
A team player who works well independently and can work with team members within local and remote offices.
InboxArmy is a full-service email marketing agency-meaning we do everything email-literally.
Serious hands-on experience in managing email marketing program strategy and execution.
In-the-trenches knowledge of email testing and program development ideas and implementation
The experience of working with a variety of clients with needs ranging from simple newsletters to comprehensive automated email programs.
InboxArmy is comprised of a fully distributed U.S. workforce as well as an international workforce. This job initially will be primarily a in-office position, except for occasional travel. Candidate must live in Dallas and be prepared to work from our Cedar Hill, TX office.