What Customers Say About Our
Email Marketing Agency
"We needed to move quickly as our in-house developer was leaving. We were in need of an email developer to code our email templates and promotional campaigns using HTML and CSS for better rendering and more control over the content in emails."
The engagement met the needs and requirements of the internal team, leading to an ongoing partnership. InboxArmy, LLC provides regular feedback and communicates effectively . They are proactive, trustworthy, and professional. We typically design the emails using a software like Figma and then pass those designs to our IA team to code them. There is sometimes a little bit of feedback involved, but they code the emails exactly to spec as they receive them. They also test their code to ensure it displays correctly on all devices and with each email client. Inbox Army has been wonderful to work with. They have quick turnaround times. The goal was to have coded emails to send to our subscribers and with the pace we are working at, that turnaround time is critical.
"We were down a headcount for email marketing and needed an agency who could slot in quickly to ensure the efficient design, development, and execution of a large number of emails. Revenue generated from email marketing matched previous year's numbers, even in a challenged environment with 2020."
We interviewed a number of agencies and selected InboxArmy because of their customer focused culture, their streamlined and efficient processes, and the willingness of everyone on their team all the way up to CEO to get on a call to discuss our goals and plans. We hired Inbox Army to assist with weekly development and sends of our promotional emails through Salesforce Marketing Cloud as well as strategic planning and onboarding of Klaviyo.Inbox Army basically was able to come in and take over the email marketing function of our department without skipping a beat. Their expertise and in-depth knowledge of SFMC as well as Klaviyo made it incredibly easy to entrust our emails to them.
"We heard about InboxArmy through a third party vendor and chose to work with them for the resources they were able to provide, their proven expertise in using Salesforce Marketing Cloud and their excellent customer service."
Beam Suntory is a world leader in premium spirits. We were looking for a partner to help with our email campaign management, specifically to create, test and deploy email messages that were mobile responsive, on brand and localized to meet regional standards. Our main goal was to increase our communication frequency with higher quality emails and analyze the results of each send.
They helped us to create, test and deploy emails to consumers using different templates that we have created. They also helped to analyze the responsiveness and styling of the templates to ensure they were the highest quality. IA also provides A/B testing where needed and analytics for each send.
"We found InboxArmy via Google Search, followed up with a phone conversation with the founders and team. Their years of experience in the field along with the team setup is why we selected to work with them"
We are a global textile manufacturer and distributor, serving a range of B2B markets from industrial laundries, hotels, healthcare facilities and more. As the Go-to-Market Director, I lead the marketing and go-to-market strategy and execution planning.
We have been working with the IA team and very happy with the results.We were assigned a team manager, who led a team executing various aspects of the scope. They assist in structuring emails to generate optimized email performance and ROI. They have partnered with us to increase the success of our email marketing efforts; from list clean-up, segmentation, planning and more. So far, our email open and click-to-open rates have more than doubled.
"My team searched for reputable vendors and selected InboxArmy after a rigorous interview process with over a dozen companies."
We were looking for a company to manage our email list, help develop campaigns, and fix our issues with spam filters and undeliverable emails. The goal of the collaboration is to increase open rates and engagement.
"Their communication is impressive and they keep us on track."
All Service Moving is the largest independently owned moving and storage company in the Northwest. ASM conducts moves locally, nationally, and internationally. Kit is the Director of Sales. ASM hired InboxArmy to manage multiple email campaigns.
Goal was to communicate with customers. Researched similar companies and decided on IA. We wanted their help with consultation and execution. Now we have very little unsubscribes and plenty of views.
The most impressive thing about this company is their communication and it helps us keeping on track with our campaigns.
"Our goal was to have the email designed in such a way that it not only represents the company, but also makes people want to work with us"
We are a full-service insurance and Risk Management firm that works with 30 different insurance providers.I am an insurance associate and marketing specialist at Blue Lion Insurance Advisors, LLC. We found them via Google.
After an initial phone call with the team, we sent over images and text we had, provided them with our vision for the email and approved them to design the initial comps. We had out project manager, his design team (all from InboxArmy) then myself and my supervisor. It was terrific! They were very responsive and accommodating to our requests. The quality of their work and customer service is impressive.
"My email list has grown by 50%. Also, depending on what we do with the emails, we usually see a spike in sales. For example, we sent an email a week ago, and sales went up by 250%. Their impact is definitely noticeable."
I found them through a simple Google search. I was looking for a partner that had expert insight into email marketing. They seemed to fit the bill, so I reached out to them and we had a couple of conversations.I wanted to grow my email list and the way that customers interacted with us via email. My email marketing strategy was disorganized, I sent emails once in a while, but it required a lot of effort. I wanted a partner that could help me out with that so CX was more consistent.They're well-organized and are experts on what they do. Inbox Army, LLC has clearly been doing this for a long time and is very efficient and effective. In comparison, other companies I've looked at provide many different services but aren't nearly as skilled. They work well together and are very organized.
"Over several years, they've worked to make our templates sleek and responsive. Their ability to take on urgent tasks and work collaboratively is noteworthy, as is there originality.They've improved many templates beyond simply implementing requirements."
Our base and membership are comprised of professionals in the email industry, so we wanted our email communications to reflect the utmost professionalism. This required us to find a partner with top-notch design skills and high deliverability standards.We selected InboxArmy after reviewing several companies in the space and sorting through solid recommendations and work history.They ensure all of our email communication needs are met: bi-weekly e-newsletters, weekly event emails, quarterly sponsored-emails, and special alert emails. We used to get emails regarding broken links and template designs, differing fonts, and issues with mobile-responsiveness. Those complaints have ceased thanks to InboxArmy.
"Their work has helped to streamline internal email marketing processes and has also contributed to a 140% increase in revenue."
InboxArmy does what they say they're going to do, and they offer a premium service at a fair price. They are a team of quick learners who communicate well and are highly engaged in the project. Their senior leadership's involvement in the process is also noteworthy.
They assist us with email marketing efforts, carrying out the deployment of a quarter of a million emails. They also design the emails, develop creative calls to action (CTA), and manage lead generation.
"We had interviewed several options for our one-off campaigns, and found InboxArmy to be the most knowledgeable with what our intentions were and for the most fair price."
Initially we had hired InboxArmy to create a few one-off campaigns. We then switched to using InboxArmy in handling our email marketing needs. Once the campaigns were complete it was an easy choice to move all of our email marketing needs to them. We have had great progress with our welcome, re-engagement, and cart abandonment campaigns. We have received enough data from these in order to proceed with further development and changes to the campaigns.Internal stakeholders are pleased with the effectiveness of the campaigns. InboxArmy, LLC leverages a structured workflow to maintain consistent delivery. Customers can expect a knowledgable and professional team.
"They were also extremely affordable.The refreshed campaigns that the InboxArmy team created led to an increase in sales for the company."
Sit 'n Sleep is the largest specialty mattress retailer in Southern California. I am Director of Marketing and oversee our strategy across all channels. I found Inbox army after during after researching online. They were the best solution available.
We engaged Inboxarmy to optimize and refresh our email automation. We engaged Inboxarmy to build out the following campaigns: Welcome Series Browse Abandonment Shopping Cart Abandonment, Post Purchase.
I was most impressed with the quality of work and how quick they were able to turnaround the project.
"They introduce us to things we never knew about email marketing and split-test different designs to ensure they generate the highest revenue for each campaign."
When it comes to email marketing there is no better option out there than InboxArmy. We had no idea where to start when it came to setting up successful email campaigns and they made everything super easy from the start. From the beautiful, fully-customized template designs to detailed list segmentation, Chris Donald and the all-star team at InboxArmy creates and launches successful campaigns every time. Whenever we have questions about anything Chris is there with an answer and a detailed explanation. The team at InboxArmy is full of industry leading experts and I will continue to recommend them to anyone who is in the e-commerce industry
Phil Iannuzzi
Co-Founder
"We've grown our newsletter from a few thousand subscribers to over 130K since we've been working with them."
I looked at a few agencies online who offered similar services. Once I spoke to Chris and his team, I was sure that they were the right fit for Boie. They help design and implement weekly emails that go out to our customers and subscribers. The types of emails include transactional notifications, discounts and sales, brand initiatives, and more. Weekly calls help set up strategy and the team is extremely familiar with our 3rd party email provider (Klaviyo). Their ability to scale with us, as we scaled our subscriber list. They knew exactly what we needed for our current size and goals.
"The measurable outcomes from the project have been above expectations when it comes to increasing open rates, click-through rates as well as revenue directly attributed to emails. Our unsubscription rates have gone down "
What I found most impressive, as well as unique, with Inbox Army, is that they were so driven, knowledgeable and curious, and dedicated to our success.The project manager and strategic account director were highly responsive and kept pushing us to improve. The creative director poured his heart into delivering a premium, modern look and better usability for our emails. The entire team was equally outstanding.
I highly recommend this email marketing agency for their exceptional ability to elevate our email marketing strategies, design, and metrics, while maintaining professionalism in meetings and consistently delivering outstanding results.
"Inbox Army has been leading our email marketing efforts for 3 amazing years. They always delivered on schedule, and the campaigns they created were spot-on for all our needs. Even when I was sometimes MIA or changed directions at the last minute. Their patience and support really stood out."
When we decided to suspend all marketing efforts, Inbox Army was graceful and understanding. They made sure everything was wrapped up smoothly, including handling any outstanding credits on our account.
If you need an email marketing team that's both knowledgeable and easy to work with, I highly recommend Harry and the entire Inbox Army team. Their professionalism, knowledge, and flexibility truly made a difference for us. Thank you!
Trusted Email Marketing Agency by 5000+ Brands Since 2016
We provide customized solutions based on your specific needs.
Keep Users Coming Back For More With
Our Push Notification Services
Our push notification services take your business to the next level.
With InboxArmy, you gain complete access to our dedicated team of experts who handle everything for you. We’ll set up and manage your push notifications to create a powerful strategy that excites people about your brand to boost your bottom line. Here's why you should choose our services:
Personalization
Our team brings over 75 years of combined expertise to our clients and takes the time to understand your business's unique needs and requirements. We analyze how users interact with your website and apps to develop customized messages based on their behavior, location, and demographics.
Timing
We send your push notifications strategically, as overloading your users with excessive notifications can be off-putting and spammy. Finding the best time to send push notifications is key, and we work hard to find that sweet spot for maximum engagement.
Automation
InboxArmy creates automated notifications based on specific user actions, such as opening an email, abandoning a cart, clicking on a link, or completing a purchase.
These notifications are scheduled at certain times to help maintain constant engagement without the need for manual intervention.
Segmentation
We'll segment your audience based on user behavior, preferences, location, and demographics.
This targeted approach allows us to develop customized messages that resonate with specific user groups. This builds trust with your audience, leading to higher conversion and retention rates.
Cross-platform support
With our push notification services, you can effortlessly connect with users on iOS, Android, and web browsers, ensuring consistent communication across various platforms. This streamlined solution allows you to reach a wider audience with minimal effort, maximizing engagement and boosting your brand's visibility.
Scalability
As your user base expands, we consistently analyze and review your app and web push notifications to ensure they align with your business's growth.
Real-time analytics
Once your push notifications are up and running, we analyze their performance regularly to keep you in the loop with everything that’s happening.
From performance metrics to behavior analyses, we cover them all.
Not sure what you need?
We provide push notification solutions customized to your specific needs.
Talk to us
Why You Need Push Notifications
Push notifications are highly effective tools for enhancing user engagement and retention across web and app platforms, even when users aren't using them actively. They can appear as pop-ups, banners, or alerts on a user's phone, tablet, or computer, encouraging interaction with your app or website more often.
If that doesn't convince you, then maybe these statistics will do the trick:
Mobile push notifications can increase engagement by 88% and boost retention from 3 to 8X.- The average US smartphone receives 46 push notifications daily.
- The average open rate for Android is 4.71%, and iOS is 4.72%.
- 60% of phone and desktop users enable push notifications.
- Push notification open rates can reach as high as 90%.
- Around 28% of mobile app push notifications result in a sale.
- Tuesdays have the highest push notification CTR at 8.4%.
The Benefits Of Our Push Notification Services
Our push notification campaigns can help retain customers and drive growth for your business. Here’s how:
Increased user engagement
Push notifications allow you to reach users on their devices directly, even if they aren't using your app. This helps keep them engaged and informed about relevant updates, news, or special offers.
Improved app retention
By sending personalized, time-sensitive push notifications, you motivate users to return to your app more frequently, leading to higher retention rates. In fact, users who received weekly notifications showed 440% higher retention rates than those who received zero.
Enhanced customer communication
Push notifications provide an easy way to communicate with your customers, whether it's to share important news, offer support, or promote new products or services.
Targeted marketing
Push notifications can target specific audiences based on their interests, demographics, or user behavior. This allows for more effective and personalized marketing campaigns. For instance, geolocational push notifications can be used to promote a 2-for-1 sale at a physical location when users enter a specific area.
Real-time alerts
Real-time push notifications can remind users about important events such as upcoming appointments, subscription renewals, or expiring offers. Push notifications can also be handy when a particular milestone is reached, like how smartwatches send notifications when you hit your daily step goal.
Increased conversions
By strategically using push notifications, you can drive users to take desired actions, such as making a purchase, signing up for a newsletter, or sharing content.
Our Pricing
We don't offer a one-size-fits-all push notification service. Every business is different, so we tailor our pricing to your specific goals and budget. We'll work with you to create a plan that helps your business grow, no matter your needs.
Get Started With InboxArmy's Push Notifications Services Today
Contact us today to request your free, no-obligation consultation.
“We looked at 16 different agencies, interviewed 8 of them and selected InboxArmy as number 1 pick.”
We hired InboxArmy to redesign Salesforce Marketing Cloud emails. The goal was to create a new master template that matched branding using industry best practices. After we signed the SOW, we had a couple discovery calls, submitted our brief and branding document. Once we were on the same page, InboxArmy did design in batches, we had 3 rounds of reviews and once all was finalized IA coded and implemented the templates for us in MC.
During discovery calls, members of IA were present (covering design and coding). After that we always communicated with our representative, Charlie. Being able to understand branding and our needs, design capabilities, coding pace, responsiveness and always willing to go step beyond for this project.
Felt like IA and we were on the same team.
FAQs
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What are push notifications?
Push notifications are pop-up alerts or messages that appear on users' desktop browsers, mobile home screens, or mobile device notification centers, even when the app/website isn't open. They deliver real-time updates, news, or messages directly to a user's device.
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What are common push notification examples?
A few common examples of push notifications include:
- New apps - breaking news alerts, sports scores, weather updates.
- Social media apps - notifications about new likes, comments, and messages.
- Messaging apps - incoming messages or group notifications.
- E-commerce apps - order confirmations, shipping updates, promotional notifications.
- Gaming apps - game invites, match results, in-game updates.
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What is the purpose of push notifications?
The main goal of push notifications is to encourage users to interact with your app and take specific actions.
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Who sends push notifications?
The main goal of push notifications is to encourage users to interact with your app and take specific actions.
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Do people use push notifications?
Yes, over 60% of people opt-in for push notifications.
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Are Apple push notifications free?
Yes, the Apple Push Notification Service (APNS) is free for developers registered with Apple.
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What is the difference between push notifications and SMS?
Push notifications are pop-up messages or alerts sent directly from an app or website to a user’s phone, tablet, or desktop. An SMS is a text message sent or received exclusively within a mobile phone’s messaging app.