The abandoned cart program for a client Autonomous didn’t perform well. They implemented a standard three message cart program. Email one going out one hour after the cart abandonment, email two going out 24 hours and email three going after 48 hours. The 10% discount offer was provided in the second message and wasn’t repeated in the third message.
We expanded the number of emails to 5 over a period of 10 days. The 10% discount offer was included in message 3 and 5.
Whether you want a drip email campaign to engage your customers or a multi-step email sequence to increase revenue, we’ve got you covered.
A welcome program allows you to communicate your value and build a relationship with new subscribers. InboxArmy team can help you put together an engaging welcome program that wins the hearts and minds of your prospects.
Re-engage your inactive subscribers with interesting and relevant emails. InboxArmy can help you reclaim disengaged subscribers so they start opening, reading, and clicking your emails again.
Almost 98% of traffic to your website does not purchase on their first visit. InboxArmy can help you turn such visitors into buyers with automated email campaigns that are triggered based on their browsing history.
We support 50+ ESP vendors. Be it enterprise platforms such as SalesForce and Oracle Marketing Cloud or small and medium sized business platforms such as Mailchimp, Klaviyo, Aweber, and ActiveCampaign, we’ve got you covered.
Customers who do not complete their purchase after adding items to the shopping cart represents a sizable chunk of lost revenue. InboxArmy’s cart abandonment automation can help boost cart recovery rate.
Automated emails that are logically related to customer’s recent purchases convert better and significantly increase your revenue. For example, if some bought a camera then an automated email will be sent to the customer offering camera accessories, lenses, and more.
Want to integrate your customer data seamlessly with your sales, customer service, or fulfillment teams? We have deep expertise in cross-platform integration allowing the seamless exchange of data across multiple systems and platforms.
You have heard the buzz word about email marketing automation. In the absence of a well-thought strategy and periodic monitoring, your email automation program can quickly lose its effectiveness.
Email Marketing Automation isn’t about ‘set it and forget it’. InboxArmy’s experienced automation specialists test every automation vigorously over an initial span of 90-days.
InboxArmy has one of the biggest pool of certified experts in all major email marketing automation tools such as Hubspot, Salesforce, Klaviyo, Marketo, and many others.
We ask tough questions now so you can reap sweet profits later. For instance, does your profit margins allow for discounts or free shipping?
If you know that a customer who makes their first purchase will on average make 3-5 additional purchases should you offer a larger discount to get them to make that first purchase knowing their Lifetime Value will make up for that discount?
Unlock the hidden value in your e-commerce business with our deep insights into data-backed email marketing automation.
We can show you exactly how and when you can implement email marketing automation to maximize customer engagement or increasing lifetime value.
We continually test, tweak, and optimize your automation programs at regular intervals.
Automations reports are reviewed monthly to discover where people are converting and where they are failing during the journey.
What works for others doesn’t necessarily work for you. Dozens of variables need to be considered while building your email marketing automation program.
For instance, If you offer a discount on a cart abandon program, when do you offer it? In the first message, or the second or third message? Do you offer discounts to everyone or just new clients? Do we add in a rule to except serial abandoners? Or if someone has used a discount coupon recently, do we exclude them for 30, 60, or 90 days?
We help you identify and figure out all of these variables so the marketing automation achieves its goal.
Based on your customer data and product offerings, we offer proactive insights on what email marketing automation programs you can run.
We implement your email marketing automation program with speed and precision without compromising on quality – thanks to our well-documented processes.
We take care of everything from planning your email automation program to designing, building, and deploying the actual emails. That means the entire implementation process is smooth, hassle-free, and devoid of inefficiencies.
From startups to Blue Chip companies, we power email marketing campaigns for businesses of every shape and size. Over 5,000 Businesses put their Trust on us.
"Their work has helped to streamline internal email marketing processes and has also contributed to a 140% increase in revenue."
InboxArmy does what they say they’re going to do, and they offer a premium service at a fair price. They are a team of quick learners who communicate well and are highly engaged in the project. Their senior leadership’s involvement in the process is also noteworthy.
They assist us with email marketing efforts, carrying out the deployment of a quarter of a million emails. They also design the emails, develop creative calls to action (CTA), and manage lead generation.
"My email list has grown by 50%. Also, depending on what we do with the emails, we usually see a spike in sales. For example, we sent an email a week ago, and sales went up by 250%. Their impact is definitely noticeable."
I found them through a simple Google search. I was looking for a partner that had expert insight into email marketing. They seemed to fit the bill, so I reached out to them and we had a couple of conversations.I wanted to grow my email list and the way that customers interacted with us via email. My email marketing strategy was disorganized, I sent emails once in a while, but it required a lot of effort. I wanted a partner that could help me out with that so CX was more consistent.They’re well-organized and are experts on what they do. Inbox Army, LLC has clearly been doing this for a long time and is very efficient and effective. In comparison, other companies I’ve looked at provide many different services but aren’t nearly as skilled. They work well together and are very organized.
"We had interviewed several options for our one-off campaigns, and found InboxArmy to be the most knowledgeable with what our intentions were and for the most fair price."
Initially we had hired InboxArmy to create a few one-off campaigns. We then switched to using InboxArmy in handling our email marketing needs. Once the campaigns were complete it was an easy choice to move all of our email marketing needs to them. We have had great progress with our welcome, re-engagement, and cart abandonment campaigns. We have received enough data from these in order to proceed with further development and changes to the campaigns.Internal stakeholders are pleased with the effectiveness of the campaigns. InboxArmy, LLC leverages a structured workflow to maintain consistent delivery. Customers can expect a knowledgable and professional team.
"We needed to move quickly as our in-house developer was leaving. We were in need of an email developer to code our email templates and promotional campaigns using HTML and CSS for better rendering and more control over the content in emails."
The engagement met the needs and requirements of the internal team, leading to an ongoing partnership. InboxArmy, LLC provides regular feedback and communicates effectively . They are proactive, trustworthy, and professional. We typically design the emails using a software like Figma and then pass those designs to our IA team to code them. There is sometimes a little bit of feedback involved, but they code the emails exactly to spec as they receive them. They also test their code to ensure it displays correctly on all devices and with each email client. Inbox Army has been wonderful to work with. They have quick turnaround times. The goal was to have coded emails to send to our subscribers and with the pace we are working at, that turnaround time is critical.
"Once they started producing emails for us, our in-house team could focus on creating better business strategies, that ultimately propelled our business growth."
We are happy to get associated with InboxArmy as they helped us with all the inside information about email marketing. After consulting them, we were able to deploy our emails in a better way. The insights they shared into the different ISPs and email marketing rules helped us in designing more effective email newsletters and generate greater conversions.
"The company always delivers on time and on budget, and unlike others in the web design and marketing world, they don't talk over your head."
As the owner of a public relations firm, I've worked with the founder of InboxArmy to design email newsletters for everything from sugar farmers to natural gas vehicles. Best of all, I've heard nothing but positive feedback from my clients about their work.
"Chris and his team at InboxArmy has been an important partner since 2007, when we launched our enterprise-wide enewsletter."
He is incredibly knowledgeable, responsive, patient, intelligent and creative. what other adjectives can I include? Human, funny, real - all while being all business. He is the value-add that accompanies the excellent email platform he represents. InboxArmy continues to help us grow our email program and helps turn non-tech folks into email marketing super heroes.
"They took full control of our accounts and made sure to update everyone involved regularly."
Everyone at the InboxArmy is extremely professional. If we do decide to launch another full-scale email campaign, we will definitely turn to InboxArmy.
"They introduce us to things we never knew about email marketing and split-test different designs to ensure they generate the highest revenue for each campaign."
When it comes to email marketing there is no better option out there than InboxArmy. We had no idea where to start when it came to setting up successful email campaigns and they made everything super easy from the start. From the beautiful, fully-customized template designs to detailed list segmentation, Chris Donald and the all-star team at InboxArmy creates and launches successful email campaigns every time. Whenever we have questions about anything Chris is there with an answer and a detailed explanation. The team at InboxArmy is full of industry leading experts and I will continue to recommend them to anyone who is in the e-commerce industry
"Over several years, they’ve worked to make our templates sleek and responsive. Their ability to take on urgent tasks and work collaboratively is noteworthy, as is there originality.They’ve improved many templates beyond simply implementing requirements."
Our base and membership are comprised of professionals in the email industry, so we wanted our email communications to reflect the utmost professionalism. This required us to find a partner with top-notch design skills and high deliverability standards.We selected InboxArmy after reviewing several companies in the space and sorting through solid recommendations and work history.They ensure all of our email communication needs are met: bi-weekly e-newsletters, weekly event emails, quarterly sponsored-emails, and special alert emails. We used to get emails regarding broken links and template designs, differing fonts, and issues with mobile-responsiveness. Those complaints have ceased thanks to InboxArmy.
"We've grown our newsletter from a few thousand subscribers to over 130K since we've been working with them."
I looked at a few agencies online who offered similar services. Once I spoke to Chris and his team, I was sure that they were the right fit for Boie. They help design and implement weekly emails that go out to our customers and subscribers. The types of emails include transactional notifications, discounts and sales, brand initiatives, and more. Weekly calls help set up strategy and the team is extremely familiar with our 3rd party email provider (Klaviyo). Their ability to scale with us, as we scaled our subscriber list. They knew exactly what we needed for our current size and goals.