An Ecommerce Email Marketing Agency That Drives Results

We are your one-stop shop for all your ecommerce email marketing needs. We offer everything from strategy and audits to email design, coding, copywriting, automations, journeys, flows, integrations, testing, setup, migrations, even dedicated email marketing teams. If it’s email, we do it.

What Our Customers Say

Trusted by 5000+ Brands Since 2016

We provide customized solutions based on your specific needs.

Our Ecommerce Email Marketing Agency Can Help You With

We understand it is easier said than done. Hence, we offer just the right solutions to you for each one of your problems. Be it higher conversions or nurturing the leads, creating templates, or testing them to the T, our team of experts ensures you never have to worry about your ecommerce email marketing campaigns again.

Ecommerce Email Strategy and Audit

Ecommerce Email Strategy and Audit is an extensive service where our team of experts scrutinizes your existing email setup as part of the audit. Once we identify the major pain points, we devise the best-suited strategy to overcome the hurdles and yield results.

Here’s the consolidated process of Email Audit: Campaign & Template Analysis, Data Analysis, Technical Analysis, Flow Analysis, Overall Analysis.

Once we are through with the Email Audit, we devise the e-commerce email marketing strategy, which includes: Planning, Review, Implementation, Optimization.

Ecommerce Email Automations/ Flows/ Journeys/ Drip Campaigns

Ecommerce is a user-behavior-driven ecosystem. Based on the user journeys, emails are triggered, and flows are dictated. Our comprehensive experience across a variety of e-tailers makes us the preferred choice to build your ecommerce email automation.

We create flows such as: Cart Abandonment, New Customer Automation, Welcome Email, Post-Purchase Automation, Lead Nurturing Drip Campaigns, Win-Back Automation, Upsell Automation, Browse Abandonment, Birthday Automation, Repeat Customer Automation, Reorder Reminder.

Ecommerce Email Copywriting

Great email copy can either make or break a brilliant email marketing campaign. At InboxArmy, we have a team of experienced copywriters and storytellers that go the extra mile in understanding your audience and writing content and copy your audience relates to.

We develop effective calls to action (CTAs) and write the most welcoming ‘Welcome emails’ that are bound to impact your audience and garner results.

Ecommerce Email Campaign Management

Hire InboxArmy to become an extension of your ecommerce email marketing team. We can work in tandem with your team as our ecommerce email campaign management services include: Day-to-day Management and Email Deployment, A/B Testing & Optimization, Performance Analysis and Reporting, Email Design and Coding, Dedicated Account Management, Campaign Development and Production, Data Management, Content Coordination and Creation, Email Design and Coding.

Ecommerce Email Template Production

Looking for high conversions from your email template? Submit your design files, and we will convert them into functional Responsive email templates. Have an idea instead of a design file? We'll design and code your concept into a high-converting email newsletter template. Need email templates regularly? You can outsource email templates to our team of experts and fast-forward your campaign.

We have a distinctive edge as we offer: Pixel-Perfect HTML Email Template, Training on Using Your Email Template, Installation on the ESP of Your Choice, Guaranteed Compatibility on 40+ Email Clients, Testing and Quality Assurance, Post-delivery support.

Ecommerce Email Deliverability

What’s the use of creating brilliant emails if they can’t reach out to the target audience, right? Our Ecommerce Email Deliverability service team is here to help you with that. We can help you optimize your email deliverability and proactively protect your mailing reputation. Identify if deliverability issue(s) exist, Determine the cause(s) of any deliverability issues, Deliver a clear, prioritized list of recommendations to improve your deliverability, Support your implementation of deliverability improvement recommendations.

Ecommerce ESP Vendor Evaluation and Migration

Being ESP agnostic, we have an unbiased approach towards email service providers. We help you find the best one with complete transparency.

Our Ecommerce ESP Vendor Evaluation and Migration process includes: Preliminary Audit, Vendor Research and Shortlisting, ESP Demo, Consultation, ESP Migration.

Dedicated Ecommerce Email Marketing Team

We are the only email agency you’ll ever need to win the ecommerce marketing game. Our in-house team of consultants will help you scale and simplify your campaigns. Once you hire our team, we work as an extension of your existing workforce. We ensure seamless integration without creating any operational hassle. We also offer a dedicated hybrid setup.

We have resources across the following domains: Email Designer and/or Coder, Email Automation Expert, Email Campaign Manager, Data Management Expert.

Need Help With Email Marketing?

Get A Free Consultation

Get in touch today. Enter your information below to request a free, no-obligation consultation.


    (InboxArmy doesn't work or provide email list buying or rental service.)

    “We looked at 16 different agencies, interviewed 8 of them and selected InboxArmy as number 1 pick.”

    We hired InboxArmy to redesign Salesforce Marketing Cloud emails. The goal was to create a new master template that matched branding using industry best practices. After we signed the SOW, we had a couple discovery calls, submitted our brief and branding document. Once we were on the same page, InboxArmy did design in batches, we had 3 rounds of reviews and once all was finalized IA coded and implemented the templates for us in MC.

    During discovery calls, members of IA were present (covering design and coding). After that we always communicated with our representative, Charlie. Being able to understand branding and our needs, design capabilities, coding pace, responsiveness and always willing to go step beyond for this project.

    Felt like IA and we were on the same team.

    Barbara Puszkiewicz-Cimino
    Associate Director

    How Are We Different From Other Ecommerce Email Marketing Agencies?

    We are platform agnostic. We don’t resell any platform to our clients.

    Factors that lend us a distinctive edge over our counterparts:

    • We offer a more affordable value proposition while delivering top-tier service. Our prices are often up to 30% less than our competitors.
    • We offer all email marketing services, so you don’t have to look elsewhere. We are a results-driven team, and we know the impact the right campaigns can have on your ecommerce business.
    • We are extremely efficient on the production side. Hence, faster turnaround times with even lesser costs.
    • Three words: No long-term contracts. We believe this approach makes us work really hard to get results and keep you happy.

    Your success is our success. That’s the simple truth.

    We focus on the growth of your ecommerce email marketing program,not commissions.

    At other agencies, account managers receive a commission for upselling services you may or may not need. We don’t do things that way here at InboxArmy.

    • Our teams get commissions based on your email program growth, customer success, and happiness.
    • Your growing KPIs and conversions dictate our bonus, nothing else.
    • Hence, our team is truly committed to adding value to your business and helping you grow it.

    Our average customer retention period is four years, nearly double that of the average ecommerce email marketing agency. We even have clients who have been working with us for more than 10 years.

    We don’t jump into templates. We find what works for you.

    It’s a common agency industry practice to straightaway jump into template creation. As efficient as it might sound, it robs you of the flexibility of design testing. Agencies love templates because they save time for them (not you, the client), allowing account managers to handle more clients. Good for the agency doesn’t necessarily mean good for the client.

    At InboxArmy, we do things differently. We invite the design testing process up front. We are determined to test and discover designs that work for you and your ecommerce business. Our legion of expert email designers are driven to craft action-focused emails that drive sales and conversions and get optimized over time. If templates arise out of this results-driven process, we’ll build them so you can have a brand-focused, conversion-optimized template that will consistently drive success.

    Communication - our team is super focused on communication

    And that’s how we differentiate ourselves from other agencies.

    Ecommerce Case Studies

    Let the results speak for themselves and discover how we can make a difference for your ecommerce email marketing program.

    We grew one of our ecommerce client’s revenue by 335% in three months: Here’s how

    Sixthreezero, an online ecommerce company selling custom-fit bicycles, e-bikes, and accessories, was looking for a new email marketing agency. Their previous agency had a faulty approach with segmentation errors, list management errors, and poor template designs...

    Read More

    How We Increased Holiday Revenue By 770% For Our eCommerce Client

    Holiday email marketing is a critical subject for eCommerce businesses. And 3 stats prove exactly why: Online holiday shopping in 2020 totaled over $188 billion – a 32% increase from 2019...

    Read More

    25+ Industries and Verticals Served

    Over 5,000 Businesses put their Trust on us From startups to Blue Chip companies,we power campaigns for businesses of every shape and size. 25+ industries and Verticals served.

    We Have
    Experts for Your Email Service Provider

    We support clients across 40+ email service providers. Be it enterprise platforms like Iterable, Braze, or Salesforce Marketing Cloud or small-to-medium business-focused email platforms like Klaviyo, MailChimp, or ActiveCampaign, we've got you covered.

    You Can Trust Us With Your Business

    The testimony mentioned below symbolizes what we are all about. We have managed thousands of ecommerce email marketing campaigns and have more than 40 certified experts across the various email service providers.

    Jim Davis

    “Revenue per email sent up more than 15%, Bulk email sends up from 1 per week to 3-4 per week, Trigger/automated campaigns from 2 to over 13, producing over 20% of program revenue”

    We found them through an online search and selected them because of high ratings, good value for cost and no uneeded extras. InboxArmy is responsible for managing the segmentation, creative coding, scheduling, and execution of all bulk, targeted, and automated email campaigns for GoodwillFinds. Additionally, they help manage our instance of Salesforce Marketing Cloud.Campaigns and workstreams were always delivered on time and they have been very responsive with emergent requests that arise due to changes in business conditions.

    They seem to be working around the clock. It's amazing how much they get done while I'm sleeping !


    Appreciation Feels Good,
    Isn’t It?

    Christina Huynh
    Senior Product Manager

    "InboxArmy came recommended through our head of growth marketing- deciding factors included budget, experience in the space, and immediate availability."

    It’s rare to see an external vendor so invested in our success. And yet, that’s exactly what we have experienced with InboxArmy. Each member of the IA team is always hyper-focused on the success of our campaigns. Right from Day 1, these guys have worked hard to set up streamlined workflows, design and code world-class emails, and even coordinate with our developers to set up the proper data architecture to trigger emails. If that’s not all, they consistently go above and beyond the regular scope of work to address problems and optimize every campaign. We hardly ever feel the pain of any issues because these guys are there to proactively resolve them as early as possible. Amazingly, nothing ever seems to faze them. At one point, we switched ESPs quite suddenly, but the IA team took it in in stride and none of our campaigns were affected. Very impressive indeed!


    Design and Development Work

    Why should You Hire An Ecommerce Agency And Not A Freelancer Or Hire In-House?

    If you are still contemplating hiring an ecommerce email marketing agency, a freelancer, or an in-house team, let’s break things down for you. Hiring an agency is hands down the most preferred option for business owners looking out to yield results. Here’s why:

    • A dedicated agency team brings you more experience and exposure to the latest trends and updates within the ecosystem. Since they are in the market serving a plethora of clients, an agency’s agility and ability to adapt and solve problems are unmatched when compared to freelancers and in-house teams.
    • An ecommerce email marketing agency isn’t the jack of all trades, but a master of one: ecommerce email marketing. Its average cumulative skillset ranks much higher as compared to the other alternatives. Be it ESP migration or testing, automations or design, you will have a team of ninjas at your service all the time.
    • The proven track record and brand value of a reputed ecommerce email marketing agency helps you focus on other crucial aspects of your business since you know your email marketing is in good hands.

    Need Help With Email Marketing?

    Get A Free Consultation

    Get in touch today. Enter your information below to request a free, no-obligation consultation.


      (InboxArmy doesn't work or provide email list buying or rental service.)

      I searched through a number of forums and word of mouth on the web, and their name consistently came up. They have been in business longer than any email marketing company that I can remember talking with.

      Our company needed to revamp our entire email system for our main brand of bicycles, Sixthreezero. We hired InboxArmy to build out new automated flows, post purchase email flows, marketing campaigns, and anything else we could come up with to stimulate our sales. I worked with the director and his designers to develop the emails that would connect with our target market. InboxArmy managed me, I literally had to keep up with how fast they work.

      Immediate increase in revenues, our return customer conversion rate increased by roughly 50%, and our open to click rates all increased. The ROI was about 26 to 1. Zero complaints, our resources were not wasted hiring InboxArmy.

      Andrew Bowman
      E-Commerce B2C Director