Full Service Email Marketing Agency

Offering Targeted Email Marketing Solutions & Transparent Packages For Businesses
Worldwide – From Strategy To Development To Execution

InboxArmy LLC
InboxArmy LLC

Read What Our Clients Say

We Are The Swiss Army Knife Of Email Marketing

Our email marketing agency has 120+ email marketers and certified experts in 40+ ESPs. Our team is capable of building, deploying, and managing a vast array of email marketing campaigns at scale.

40+

Certified ESP Experts

120+

Email Marketers

250+

Years of Combined Experience

Our Email Marketing Agency Offers a Full Suite of Services to Fuel Your Email Marketing Success

Email Marketing Strategy

Got an email marketing challenge you need to solve? Don’t have a clue where to start? We can help plan your email marketing strategy and prepare a roadmap.

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Email Campaign Management

Don’t have the time and resources to manage email campaigns? Let us help you build, deploy, and manage email marketing campaigns at scale.

Email Campaign Management

Email Marketing Automation

Plan, build and deploy smart and scalable email marketing automation programs that increase customer engagement and lifetime value.

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Email Template Production

Get precise, well-executed email templates based on your specifications and brand guidelines at a price that’s well worth your investment.

Business Email Template

ESP Vendor Evaluation and Migration

Facing constraints with your current ESP? Sit back and relax while our email marketing company helps you evaluate and migrate to a better ESP.

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Email Deliverability

Don’t let your email campaigns fail due to poor deliverability

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Salesforce Marketing Cloud Expert

Get comprehensive salesforce expertise from Journey Builder and Email Studio to Pardot, Data Studio and Interaction Studio. Save up to 40% over other email marketing companies on your SFMC projects.

Salesforce Certified - Email Marketing Specialist

Logo Klaviyo Email Marketing Expert

We are a certified Klaviyo email marketing agency helping ecommerce brands boost ROI and increase customer lifetime value.

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You Are Short Of Time And Resources, Now
You Can Have Both. Hire Email Marketing
Expert / Consultant on Demand

Finding and hiring email marketing talent can be hard. Training and retaining them is even harder. Our email marketing company has solved your challenges
once and for all. Whether you are looking for a dedicated email marketing resource or an entire team of email experts, we’ve got you covered. From
seasoned email designers to rockstar email integrators and everything in between, our email marketing agency has the right person for the job – ready to
perform. No more finding, hiring, training, and retaining. Our email ma rketing firm, InboxArmy, has served global brands and we also provide email marketing for agencies.

Want To Off load Your Email Marketing Work?

Schedule a free consultation with one of our email experts so you can have one more thing out of your plate in the hands of experts.

    Yes

    InboxArmy doesn't work or provide email list buying or rental service.

    Listen what our clients have to say about us

    Multi-ESP Support

    Our email marketing company supports 50+ ESP vendors. Be it enterprise platforms such as SalesForce and Oracle Marketing Cloud or small and medium sized business platforms such as Mailchimp, Klaviyo, Aweber, and ActiveCampaign, we’ve got you covered.

    Oracle Logo
    acoustic icon
    Marketo Logo
    Salesforce Logo

    Trusted by Popular Brands

    • Universal
    • Wine
    • Jockey
    • Ubisoft
    • Spotify
    • InboxArmy
    • Expedia
    • Ebay
    • Airbnb
    • Inbox Army Company
    • Digicel
    • Tile
    • Firstcash
    • James Publishing
    • Sunplay
    • Baylor
    • Texas Health
    • Blue lifestyle
    • Email Experience Council
    • Who logo

    Case Study

    Check out these recent case studies to discover how our email marketing agency can turnaround your
    email marketing program for better. Let the results speak for themselves.We cater to 25 different industries,
    including eCommerce email marketing agencies, travel and hospitality industry, SaaS businesses,
    healthcare sector, and real estate companies.

    Have Questions? Read here

    Is email marketing still important and effective?

    Yes, email marketing is still one of the most important and effective marketing channels available. And there are two ways of looking at this.

    First, the data proves that email marketing is reliable and popular:

    • High ROI: To this day, email marketing is one of the highest ROI digital marketing strategies – with an average ROI of $42 for every $1 spent.
    • Widely-Used: ~80% of SMBs rely on email marketing as their primary customer acquisition and retention channel – demonstrating its enduring popularity and ability to get results.
    • Consumer Preferences: 49% of consumers said they like receiving weekly promotional emails from their favorite brands.

    And while we could share even more statistics proving the importance of email marketing, we like to consider how email marketing delivers on specific business goals.

    For any business to grow, it needs to acquire new customers, get customers to spend more money, and/or increase customer retention (i.e. get repeat buyers).

    Our Email marketing firm have helped our clients achieve each goal:

    How much should I invest in email marketing?

    There’s no hard and fast number attached to how much you should invest in email marketing. The real way to think about email marketing budgets is:

    • In the beginning, invest enough money to properly fund your first few test email campaigns over the course of a few months (6-12). Use these campaigns to collect data and optimize your email marketing efforts.
    • After optimizing your email campaigns, calculate your cost per lead or conversion (CPA) – i.e. monthly email marketing spend/the avg. number of leads or conversions generated each month.
    • Determine how many leads or conversions you want to generate each month. Multiply that number by your CPA and you have your ideal email marketing budget.

    We recommend most of our clients begin by investing a minimum of $1,500 – per month in our services – which is enough for us to run effective campaigns and gather data about the best way to proceed.

    Of course, where you invest your email marketing spend is just as important as how much. For eCommerce companies, for example, Welcome Automations, Cart Abandonment Automations, and holiday sales campaigns tend to yield the best ROI.

    Do email marketing services work for small businesses?

    Yes, email marketing works for all businesses of all types.

    Working with an email agency such as InboxArmy, you can select the services that suit your needs and budget, then invest in more as your results improve.

    Some clients hire us to create email templates. We teach them how to populate the templates with new content and send it out to subscribers using their ESP (email service provider).

    Some clients hire us as more of a part-time email marketing company. We work together to decide which email campaigns they want us to create for them. Then we create the campaigns, deploy them each month, report on results, and optimize them for max ROI.

    Some clients hire us as a full-time email marketing firm. We refer to this as a Dedicated Resource contract. Basically, we assign a team of email marketers to manage their accounts, as if they worked for the company directly. The team works in the client’s time zone, so they’re available when the client needs them. This way, they get the benefits of a full-time email marketing team at a fraction of the cost.

    Does your email marketing firm offer services for eCommerce businesses?

    Yes. In fact, eCommerce is one of our largest market segments! Our eCommerce services include:

    Email Strategy & Audit: We audit your current email marketing strategy and create a strategy for improving it. You’re free to use that strategy yourself with your own team or hire us to execute it.

    Email Campaign Management: We’ll help you select, create, execute, and manage email campaigns (email automations, monthly email sends, etc.) that will grow your eCommerce sales.

    Email Marketing Automation: We can create automated email campaigns. We created automations that grew BOIE’s revenue by 77% and created Cart Abandonment automations that grew RCJuice’s monthly revenue by 400%.

    Email Template Production: For those who want less involved services, we can design fully optimized, mobile-ready email templates that your team can use for your monthly email campaigns. For a sample of the templates we create, check out these templates that were used to grow our eCommerce client’s list to 100K subscribers.

    ESP Vendor Evaluation & Migration: If your current ESP just isn’t getting the job done, our email marketing company can help you find and migrate to the best ESP for your needs. We have experts in over 50 ESPs on our team. Our migration expertise was used to help RCJuice migrate to a new ESP and save $50K plus 4-5 months of downtime.

    How do I choose the best email marketing agency for my business?

    Finding the best email marketing company for your needs takes work. But the process usually involves 3 steps:

    1. Build a big list of the right email agency candidates.
    2. Pair down your big list of email marketing agencies into a smaller list of top candidates (usually by using reviews to filter people out and focusing on candidates who’ve gotten the results you want for businesses in your industry).
    3. Then schedule consultations with all of the top email marketing agencies until you find the right one.

    Start by deciding what type of email marketing agency you’ll need. In other words, what services do you require?

    Some email marketing companies specialize in email design (email design agency) and other niche services.

    Some agencies offer a full spectrum of digital marketing services, with email marketing being one. If you want the best email marketing results possible, we highly recommend you choose an agency that specializes in just email marketing.

    Once you have your list, check for case studies of their clients and use reviews to pair your list down to the top choices.

    What ESPs does your email marketing agency support?

    Inbox Army is an ESP-agnostic email agency. That means that we can help you get results from email marketing no matter what ESP you’re using.

    We have experts in over 50 ESPs on our team including Salesforce, Kalviyo and more. Chances are, you’re using an ESP we’re familiar with.

    We also offer ESP Vendor Evaluation & Migration services. We can help you evaluate your current ESP (to see if you could be getting better results with another option), find the best ESP for your business, and migrate to the new ESP quickly and effectively.

    How big of an email list (# of subscribers) do you need to get results from your email marketing?

    Ultimately, your minimum list size will be determined by the cost of managing your email marketing program and the amount of revenue you generate. Your email marketing efforts must be ROI positive.

    If you have a small, but highly-engaged list of subscribers and you sell high-ticket items, you can still make enough money to support your email campaigns and generate a profit.

    But if you sell low-ticket items, you’ll need a large volume of sales to make your email marketing efforts ROI-positive.

    In either case, the key to long-term email marketing success lies in growing your list and fostering engaged subscribers.

    How to nurture leads through email marketing?

    Automations are a great way to nurture leads through email marketing. They also put lead nurturing on autopilot. thTy can set the tone, inform and educate the client and keep them engaged when they are most interested in your product or service.

    Cart Abandonment Emails are great for nurturing bottom-of-funnel leads. Anytime a lead adds a product to their cart but doesn’t complete the purchase, they receive emails prompting them to finish their purchase. CA emails have an average conversion rate of 18%.

    Welcome Email campaigns are great for nurturing leads at the top of the sales funnel. When leads are first exposed to your business and join your email list, you can send them a series of emails that introduce them to your company and all that you have to offer. You can also incentivize first purchases by sharing a first-purchase discount in your Welcome Series.

    Newsletters are great for nurturing leads at any stage in the sales funnel. You can use newsletters to maintain regular contact with leads, share authority-building content, and strategically convince them to hire you or buy your product (we helped rankings.io create such an authority-building newsletter).

    You can also create other lead-nurturing automations that are specific to your target customer’s goals. For example, you can create an email series that teaches subscribers how to create effective email copy (or whatever goal applies to your business). At the end of the series, you can send them a CTA to your email marketing course.

    I want to build customer loyalty and retention - how can you help?

    To paint a fully accurate picture of how our email marketing agency can help you increase customer retention, we’d need a better understanding of your business and a full consultation. But there are many retention-boosting email marketing services and strategies that we provide.

    The most important strategy is to ensure that every email you send contains valuable content that subscribers enjoy and engage with. This prevents people from unsubscribing from your list, helps you stay in contact, and ensures that subscribers continue to see the value in their relationship with your brand.

    Email segmentation is another retention-boosting strategy. You have different customer segments with different problems and different needs. Sending the same emails to all of them is likely to turn most of them away. But by better understanding the needs of each segment, you can create separate emails for each segment that speak to their specific needs and keeps them engaged.

    At the core of customer retention is knowing and sharing your value. You need to understand why your customers want your products/services and send them emails that facilitate that value. For our client Reflectly, a journaling app that helps reduce stress, we created emails that showed subscribers how they could use Reflectly to become calmer and happier – which helped them grow their list and convert more premium users.

    How do we increase referrals from our current clients using email marketing?

    While there are many referral-boosting email strategies you can use, the easiest way is to just ask for them. But the key is to ask at the right time.

    You can insert a referral request into your post-purchase email automation (a series of follow-up emails you send to customers after purchase). Or you can send an email devoted specifically to asking customers for referrals, though you should target these emails at customers who give some indication that they’re happier with their purchase.

    In both cases, attaching an incentive – like a discount applied to future purchases – will increase your responses.

    We want to improve our deliverability - how can you help?

    Email Deliverability Optimization is one of the many services our email marketing agency offers.

    First, we audit your email marketing operation to identify if any deliverability issues exist and what is causing them. You receive a clear, prioritized list of our recommendations on how to improve your deliverability.

    Then we help you implement those recommendations and monitor your sender reputation for early detection of potential deliverability threats.

    Every operation is different, and we take a unique approach with each client. But some strategies for improving deliverability include:

    • List Hygiene: Eliminating in-active users from your email list.
    • Segment Email Lists: Segmentation means your emails will be more relevant to each subscriber. More relevance yields more engagement. More engagement means you get a better sender reputation.
    • Double Opt-In: Using a double opt-in ensure buy in from new subscribers and prevents your emails from going to SPAM folders.

    And most importantly: NEVER, EVER USE PURCHASED EMAIL LISTS.

    How much does it cost to work with an email marketing agency?

    The pricing of an email marketing campaign is entirely dependent on your needs and budget.

    The minimum for our monthly managed services is $1,500 per month.

    The real consideration is how much ROI can you get from your investment. If an email marketing firm can make you more money than you’re spending on their services, then cost isn’t a factor.

    Therefore, the real question is: what does your email marketing program need and how can our email marketing agency help.

    How can you help me get more engagement from my subscribers?

    First, it depends on what you mean by engagement.

    And, do you want more opens and clicks, or do you want more conversions/sales?

    Sometimes companies focus on the wrong metrics – prioritizing opens and clicks rather than conversions, sales, revenue, etc. While it’s important to get emails opened and clicks lead to sales, there are some caveats…

    Particularly in light of Apple’s Mail Privacy Updates – which makes it more difficult for ESPs to collect email open data and allows users to hide if/when they open mail – open rate data has become unreliable.

    However, the bottom line is that if you’re generating more conversions and revenue from your email marketing, your subscribers are more engaged. Read how our email marketing company helped SixThreeZero boost their revenue by 335% in 3 months.

    Should I purchase an email list?

    No – absolutely not.

    First, email purchase lists don’t work. The people on these lists have expressed no interest in your products or services. And they won’t be happy when your email shows up in their mailbox (if it even makes it through their SPAM filters).

    Second, using purchased lists can hurt your sender reputation. That means more email clients will flag your emails as SPAM, and your entire email marketing operation will suffer.

    In fact, ESPs insert SPAM traps into many email lists. These are fake emails that, if you get caught sending an email to them, will get your IP flagged and blacklisted.

    Purchasing a list will in most case, hurt deliverability, cause IP and domain reputation issues, could cause blocking of your corporate 1-to-1 emails.

    So, again, never, ever use a purchased list. While working with an email agency to build your list will cost more money and time up front, you’ll reap dividends later.

    Do I need a full-service email marketing agency? Can't I work with freelancers?

    For some companies, freelance email marketers will be suitable. Sometimes a freelancer may be a fit based on budget. But freelancers lack the total support and reliability you get from working with an email marketing agency.

    How long has the freelancer been in business? And how many clients have they worked with? As an email marketing firm, our experts have each experienced, addressed, and resolved every email marketing scenario that is likely to arise – and we put that expertise to work for you.

    You also have to consider the nature of freelancing. If you hire a freelancer, there’s no guarantee they’ll still be working for you 1, 3, or 6 months into the future. The moment a client comes along and offers them more money, they’ll move on.

    If you’re looking for email marketing rockstars who have proven results, case studies, reviews from actual clients, and a track record of consistency, you may want to consider a reputable email marketing agency like Inbox Army.

    Need help with Email Marketing?

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      Yes

      InboxArmy doesn't work or provide email list buying or rental service.

      Multi-ESP Support

      We support 50+ ESP vendors. Be it enterprise platforms such as SalesForce and Oracle Marketing Cloud or small and medium sized business platforms such as Mailchimp, Klaviyo, Aweber, and ActiveCampaign, we’ve got you covered.

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      Inbox Army