Expert Braze
Email Marketing Services
Choose InboxArmy to help you deliver meaningful experiences to every customer on every channel at every stage of your brand journey. Our Braze email marketing experts will make the entire Braze ecosystem work for you.
What Customers Say About Our
Email Marketing Agency
"We needed to move quickly as our in-house developer was leaving. We were in need of an email developer to code our email templates and promotional campaigns using HTML and CSS for better rendering and more control over the content in emails."
The engagement met the needs and requirements of the internal team, leading to an ongoing partnership. InboxArmy, LLC provides regular feedback and communicates effectively . They are proactive, trustworthy, and professional. We typically design the emails using a software like Figma and then pass those designs to our IA team to code them. There is sometimes a little bit of feedback involved, but they code the emails exactly to spec as they receive them. They also test their code to ensure it displays correctly on all devices and with each email client. Inbox Army has been wonderful to work with. They have quick turnaround times. The goal was to have coded emails to send to our subscribers and with the pace we are working at, that turnaround time is critical.
"We were down a headcount for email marketing and needed an agency who could slot in quickly to ensure the efficient design, development, and execution of a large number of emails. Revenue generated from email marketing matched previous year's numbers, even in a challenged environment with 2020."
We interviewed a number of agencies and selected InboxArmy because of their customer focused culture, their streamlined and efficient processes, and the willingness of everyone on their team all the way up to CEO to get on a call to discuss our goals and plans. We hired Inbox Army to assist with weekly development and sends of our promotional emails through Salesforce Marketing Cloud as well as strategic planning and onboarding of Klaviyo.Inbox Army basically was able to come in and take over the email marketing function of our department without skipping a beat. Their expertise and in-depth knowledge of SFMC as well as Klaviyo made it incredibly easy to entrust our emails to them.
"We heard about InboxArmy through a third party vendor and chose to work with them for the resources they were able to provide, their proven expertise in using Salesforce Marketing Cloud and their excellent customer service."
Beam Suntory is a world leader in premium spirits. We were looking for a partner to help with our email campaign management, specifically to create, test and deploy email messages that were mobile responsive, on brand and localized to meet regional standards. Our main goal was to increase our communication frequency with higher quality emails and analyze the results of each send.
They helped us to create, test and deploy emails to consumers using different templates that we have created. They also helped to analyze the responsiveness and styling of the templates to ensure they were the highest quality. IA also provides A/B testing where needed and analytics for each send.
"We found InboxArmy via Google Search, followed up with a phone conversation with the founders and team. Their years of experience in the field along with the team setup is why we selected to work with them"
We are a global textile manufacturer and distributor, serving a range of B2B markets from industrial laundries, hotels, healthcare facilities and more. As the Go-to-Market Director, I lead the marketing and go-to-market strategy and execution planning.
We have been working with the IA team and very happy with the results.We were assigned a team manager, who led a team executing various aspects of the scope. They assist in structuring emails to generate optimized email performance and ROI. They have partnered with us to increase the success of our email marketing efforts; from list clean-up, segmentation, planning and more. So far, our email open and click-to-open rates have more than doubled.
"My team searched for reputable vendors and selected InboxArmy after a rigorous interview process with over a dozen companies."
We were looking for a company to manage our email list, help develop campaigns, and fix our issues with spam filters and undeliverable emails. The goal of the collaboration is to increase open rates and engagement.
"Their communication is impressive and they keep us on track."
All Service Moving is the largest independently owned moving and storage company in the Northwest. ASM conducts moves locally, nationally, and internationally. Kit is the Director of Sales. ASM hired InboxArmy to manage multiple email campaigns.
Goal was to communicate with customers. Researched similar companies and decided on IA. We wanted their help with consultation and execution. Now we have very little unsubscribes and plenty of views.
The most impressive thing about this company is their communication and it helps us keeping on track with our campaigns.
"Our goal was to have the email designed in such a way that it not only represents the company, but also makes people want to work with us"
We are a full-service insurance and Risk Management firm that works with 30 different insurance providers.I am an insurance associate and marketing specialist at Blue Lion Insurance Advisors, LLC. We found them via Google.
After an initial phone call with the team, we sent over images and text we had, provided them with our vision for the email and approved them to design the initial comps. We had out project manager, his design team (all from InboxArmy) then myself and my supervisor. It was terrific! They were very responsive and accommodating to our requests. The quality of their work and customer service is impressive.
"My email list has grown by 50%. Also, depending on what we do with the emails, we usually see a spike in sales. For example, we sent an email a week ago, and sales went up by 250%. Their impact is definitely noticeable."
I found them through a simple Google search. I was looking for a partner that had expert insight into email marketing. They seemed to fit the bill, so I reached out to them and we had a couple of conversations.I wanted to grow my email list and the way that customers interacted with us via email. My email marketing strategy was disorganized, I sent emails once in a while, but it required a lot of effort. I wanted a partner that could help me out with that so CX was more consistent.They're well-organized and are experts on what they do. Inbox Army, LLC has clearly been doing this for a long time and is very efficient and effective. In comparison, other companies I've looked at provide many different services but aren't nearly as skilled. They work well together and are very organized.
"Over several years, they've worked to make our templates sleek and responsive. Their ability to take on urgent tasks and work collaboratively is noteworthy, as is there originality.They've improved many templates beyond simply implementing requirements."
Our base and membership are comprised of professionals in the email industry, so we wanted our email communications to reflect the utmost professionalism. This required us to find a partner with top-notch design skills and high deliverability standards.We selected InboxArmy after reviewing several companies in the space and sorting through solid recommendations and work history.They ensure all of our email communication needs are met: bi-weekly e-newsletters, weekly event emails, quarterly sponsored-emails, and special alert emails. We used to get emails regarding broken links and template designs, differing fonts, and issues with mobile-responsiveness. Those complaints have ceased thanks to InboxArmy.
"Their work has helped to streamline internal email marketing processes and has also contributed to a 140% increase in revenue."
InboxArmy does what they say they're going to do, and they offer a premium service at a fair price. They are a team of quick learners who communicate well and are highly engaged in the project. Their senior leadership's involvement in the process is also noteworthy.
They assist us with email marketing efforts, carrying out the deployment of a quarter of a million emails. They also design the emails, develop creative calls to action (CTA), and manage lead generation.
"We had interviewed several options for our one-off campaigns, and found InboxArmy to be the most knowledgeable with what our intentions were and for the most fair price."
Initially we had hired InboxArmy to create a few one-off campaigns. We then switched to using InboxArmy in handling our email marketing needs. Once the campaigns were complete it was an easy choice to move all of our email marketing needs to them. We have had great progress with our welcome, re-engagement, and cart abandonment campaigns. We have received enough data from these in order to proceed with further development and changes to the campaigns.Internal stakeholders are pleased with the effectiveness of the campaigns. InboxArmy, LLC leverages a structured workflow to maintain consistent delivery. Customers can expect a knowledgable and professional team.
"They were also extremely affordable.The refreshed campaigns that the InboxArmy team created led to an increase in sales for the company."
Sit 'n Sleep is the largest specialty mattress retailer in Southern California. I am Director of Marketing and oversee our strategy across all channels. I found Inbox army after during after researching online. They were the best solution available.
We engaged Inboxarmy to optimize and refresh our email automation. We engaged Inboxarmy to build out the following campaigns: Welcome Series Browse Abandonment Shopping Cart Abandonment, Post Purchase.
I was most impressed with the quality of work and how quick they were able to turnaround the project.
"They introduce us to things we never knew about email marketing and split-test different designs to ensure they generate the highest revenue for each campaign."
When it comes to email marketing there is no better option out there than InboxArmy. We had no idea where to start when it came to setting up successful email campaigns and they made everything super easy from the start. From the beautiful, fully-customized template designs to detailed list segmentation, Chris Donald and the all-star team at InboxArmy creates and launches successful campaigns every time. Whenever we have questions about anything Chris is there with an answer and a detailed explanation. The team at InboxArmy is full of industry leading experts and I will continue to recommend them to anyone who is in the e-commerce industry
Phil Iannuzzi
Co-Founder
"We've grown our newsletter from a few thousand subscribers to over 130K since we've been working with them."
I looked at a few agencies online who offered similar services. Once I spoke to Chris and his team, I was sure that they were the right fit for Boie. They help design and implement weekly emails that go out to our customers and subscribers. The types of emails include transactional notifications, discounts and sales, brand initiatives, and more. Weekly calls help set up strategy and the team is extremely familiar with our 3rd party email provider (Klaviyo). Their ability to scale with us, as we scaled our subscriber list. They knew exactly what we needed for our current size and goals.
"The measurable outcomes from the project have been above expectations when it comes to increasing open rates, click-through rates as well as revenue directly attributed to emails. Our unsubscription rates have gone down "
What I found most impressive, as well as unique, with Inbox Army, is that they were so driven, knowledgeable and curious, and dedicated to our success.The project manager and strategic account director were highly responsive and kept pushing us to improve. The creative director poured his heart into delivering a premium, modern look and better usability for our emails. The entire team was equally outstanding.
I highly recommend this email marketing agency for their exceptional ability to elevate our email marketing strategies, design, and metrics, while maintaining professionalism in meetings and consistently delivering outstanding results.
"Inbox Army has been leading our email marketing efforts for 3 amazing years. They always delivered on schedule, and the campaigns they created were spot-on for all our needs. Even when I was sometimes MIA or changed directions at the last minute. Their patience and support really stood out."
When we decided to suspend all marketing efforts, Inbox Army was graceful and understanding. They made sure everything was wrapped up smoothly, including handling any outstanding credits on our account.
If you need an email marketing team that's both knowledgeable and easy to work with, I highly recommend Harry and the entire Inbox Army team. Their professionalism, knowledge, and flexibility truly made a difference for us. Thank you!
Trusted Email Marketing Agency by 5000+ Brands Since 2016
We provide customized solutions based on your specific needs.
Our Braze Email Marketing Agency Services
Let us help you make the most of your Braze email marketing program with our best-in-class design, planning, project management, copywriting, and analytics expertise.
Braze Email Marketing Strategy
InboxArmy's email marketing experts will work with you to develop an effective strategy for all your Braze email campaigns. We'll work with you on a plan, dynamic content strategy, segmentation, testing, and more so you can send emails that really connect with your target audience.
Braze Email Campaign Management
InboxArmy's Braze experts can help you manage all the moving parts of an effective Braze email campaign. Whether you need help with campaign production, deployment, or analysis, you can trust InboxArmy to flawless execute your Braze campaigns.
Braze Automation Workflows
Looking to send automated emails or triggered personalization based on subscriber behavior, preferences, and contact information? InboxArmy will set up Braze automation workflows for your email marketing program to send relevant and targeted messages.
Braze SMS
Marketing
Your Braze email marketing program can be enhanced with a high-quality SMS program. Our team of Braze specialists can create personalized, one-to-one or one-to-many SMS campaigns to reach customers and boost conversions.
Braze Email Template Design and Coding
InboxArmy's Braze email marketing experts can design and code memorable, on-brand email templates and campaigns that work inside Braze and are tested for rendering across 40+ email clients and devices.
Ongoing Braze Program Optimization
Our email agency will consistently measure your campaign performance. We'll show you exactly how your Braze marketing program is doing and both recommend and execute improvements across audiences and channels.
Migrate from Other ESPs to Braze
Any migration can get complicated and overwhelming. Let our team of Braze specialists help you make the move to Braze as seamlessly as possible. From transferring over your automations to successfully warming up your new sending domain and IP address, we've got you covered.
Braze Email
Deliverability
Need an outside look at your email deliverability, sender and domain reputation? Our top team of deliverability experts can take a deep dive into your program and help you remediate any issues you might have so you can get your Braze email marketing program back to work.
Not sure what you need?
We can provide a custom solution for your Braze email marketing program needs. Just schedule a call!
Meet Our Leaders
Chris Donald
Co-Founder and Advisor
Considered one of the pioneers in email marketing. Chris sent his first email campaign in 1995. Since then, he has worked directly with Fortune 500 companies, retail giants, nonprofits, SMBs, and more in all facets of their email marketing programs.
Scott Cohen
Chief Executive Officer
Winner of the ANA Email Experience Council’s 2021 Stefan Pollard Email Marketer of the Year Award, Scott is a proven email marketing veteran with 20 years of experience as a brand-side marketer and agency executive. He has helped drive over $150 million in email-driven revenue for clients and companies he has worked with.
How InboxArmy Can Help You Realize the Benefits of Braze
Braze’s powerful, open ecosystem incorporates dozens of features and integrations that will help you to design, set up, test, and iterate many kinds of marketing campaigns. The easiest and fastest way to take advantage of these capabilities is to add a team of Braze experts to your marketing ecosystem. The InboxArmy team will support at every stage of your Braze marketing. Transparency is our goal and accountability is our promise.
Here’s how InboxArmy can help you amplify the performance of your marketing
program with Braze.
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Advanced Braze expertise
InboxArmy’s team of Braze experts are constantly upgrading their Braze expertise. This way, we ensure that you get the best results out of the platform and all of its capabilities - always.
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End-to-end Support
The InboxArmy team will support at every stage of your Braze marketing. Transparency is our goal and accountability is our promise.
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No long-term contracts
Whether you need us to build a single automated workflow or take on a few months of Braze email campaign management to reduce team bandwidth, we never force you into long-term contracts. With no long-term contracts, you get the flexibility and support you need from a team always hungry to get you results and grow your email marketing program.
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Agile and nimble team
We are focused completely on client success and satisfaction. As a result, we have developed the necessary processes and best practices over the years that deliver amazing results for our clients. We strive to meet your customer engagement goals across email, SMS, and other cross-channel marketing campaigns.
Design and Development Work
Give Your Customers Personalized Cross-Channel Experiences with Braze Canvas Flow
Today’s customers expect personalized experiences from all the brands they support. InboxArmy will help you meet this expectation with Braze Canvas Flow. We will create and orchestrate customer-centric journeys so you can deliver responsive and personalized experiences to every customer, no matter which channel they prefer or why you want to message them.
What can you do with Braze Canvas Flow?
Set up intuitive journeys for each customer
Compose personalized messages at every stage of every customer’s journey
Create targeted messages that grab attention and inspire action
Understand customers’ contextual preferences, behaviors, and cross-channel interactions to dynamically trigger the next step in customer journeys
Test and optimize messaging, frequency, and channels so your “audience of one” always receives the right message at the right time and on the right channel
Become Our Next Success Story
and Get Amazing Results!
We're a data-driven Braze email marketing agency, and we get our clients results. In fact, our clients receive a 10-150x return on their investment in us. Explore the case studies below to see what we're capable of. Then give us a call. We'd love to get you results, too.
We grew one of our ecommerce client’s revenue by 335% in three months: Here’s how
Sixthreezero, an online ecommerce company selling custom-fit bicycles, e-bikes, and accessories, was looking for a new email marketing agency. Their previous agency had a faulty approach with segmentation errors, list management errors, and poor template designs...
Read More
How We Increased Holiday Revenue By 770% For Our eCommerce Client
Holiday email marketing is a critical subject for eCommerce businesses. And 3 stats prove exactly why: Online holiday shopping in 2020 totaled over $188 billion – a 32% increase from 2019...
Read More
We Build Braze Email Marketing Campaigns for Businesses of All Sizes
We power Braze email marketing campaigns for businesses of every shape and size and serve clients across 25+ industries and verticals.
(Local & National)
News Organizations
Advertisings
Real Estates
Government & NGO
Education
Pets
Technology
Transportation
Manufacturing
Women’s Clothing & Jewelry
Natural Supplements
Consumer Apps and Marketplaces
B2B
Beauty, Health and wellness
Home and lifestyle
Sports and Outdoors
Optimize Customer Engagement with Braze Predictive Suite
You need to keep customers engaged with your brand and its amazing. InboxArmy can make it happen with AI and the Braze Predictive Suite.
Based on cutting-edge Machine Learning technology, the Braze Predictive Suite lets you determine the best possible engagement strategy and make effective, data-driven marketing decisions to increase marketing success. We can help activate these capabilities and increase engagement, improve acquisition, and boost conversions.
InboxArmy will add Predictive Suite to your marketing toolkit. With it, you can:
- Engage Better: Automate and simplify your processes so you can act on data directly, understand what customers want, and give it to them.
- Identify and engage with at-risk customers: Build machine learning models to identify and then proactively message at-risk customers to prevent churn.
- Engage with high/frequent spenders: Identify your best and high propensity customers to strengthen your relationships.
Braze, Machine Learning, and InboxArmy: An Unbeatable and Hard-working Combination for Your Marketing Program
The Braze Predictive Suite is just one way to bring powerful Machine Learning capabilities into your marketing program. The Braze platform includes numerous other “intelligent” features, all powered by AI and ML to help you automate, enhance, and optimize your customer engagement efforts. Add InboxArmy to your “tech stack” to power your Braze campaigns.
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Braze Intelligence Suite
Optimize every journey and campaign with real-time, in-the-moment data. InboxArmy will help you capture this data and put it to work for all your messages and customers.
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Build Intelligent Channels
We’ll access detailed data about message interaction trends to build cross-channel experiences that resonate with your customers and keep them “stuck” to your brand.
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Intelligent Send Times
Send messages on the day and time when each customer is most likely to engage with your email or SMS messaging. A great way to boost open rates, click-throughs, and conversions!
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Intelligent User Selection
You can redistribute users between campaign creatives or customer journeys with Braze’s intelligent user selection capability.
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Intelligent Personalization
Why risk annoying your audience with irrelevant or generic messages when you can leverage Machine Learning to send personally relevant messages to each customer? InboxArmy can make it happen! Add cutting-edge AI and ML to your marketing program with Braze Predictive Suite and Braze Intelligence Suite. These technologies will empower you to add more value to every customer interaction and campaign – cost-effectively and at scale.
Braze Data and Analytics: Personalization is the
Key to Engagement and Brand Growth
InboxArmy’s team of Braze specialists will capture real-time data from Braze and help you activate this level of personalization. We will also deliver these dynamic, precise messages to your audiences at the right time to ensure they remained engaged with your brand. To make your brand sticky and keep customers coming back, you need to engage with them on a personal level. And to do this, you need to:
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Identify
who they are
Identify
who they are
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Understand
their needs and pain points
Understand
their needs and pain points
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Classify
them by location, age, gender, and other factors
Classify
them by location, age, gender, and other factors
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Build
Precise and hyper-segmented audience lists
Build
Precise and hyper-segmented audience lists
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Talk
to them as unique individuals
Talk
to them as unique individuals
Schedule a call to learn more about our SFMC Experts
We’re ready to talk Salesforce Marketing Cloud!
Get in touch today. Enter your information below to request a free, no-obligation consultation.
“We looked at 16 different agencies, interviewed 8 of them and selected InboxArmy as number 1 pick.”
We hired InboxArmy to redesign Salesforce Marketing Cloud emails. The goal was to create a new master template that matched branding using industry best practices. After we signed the SOW, we had a couple discovery calls, submitted our brief and branding document. Once we were on the same page, InboxArmy did design in batches, we had 3 rounds of reviews and once all was finalized IA coded and implemented the templates for us in MC.
During discovery calls, members of IA were present (covering design and coding). After that we always communicated with our representative, Charlie. Being able to understand branding and our needs, design capabilities, coding pace, responsiveness and always willing to go step beyond for this project.
Felt like IA and we were on the same team.
