Email Marketing Glossary

What are Email Integrations?

Email integrations are combining email with other systems, applications or platforms. They enable communication, data sharing and workflow automation to boost productivity and efficiency. Types of Em

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What are Email Leads?

Email leads are the contact details of people interested in your business. They’re gathered from various online channels like your website, social media, or email campaigns. The goal of collecting e

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What is an Email Marketing Campaign?

An email marketing campaign is a series of individual emails sent over a period of time with one goal, such as downloading a white paper, signing up for a webinar, or buying with a coupon. The emails

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What is Click-Through Rate (CTR) in Email Marketing?

Click-through rate (CTR) is an email marketing KPI that measures the percentage of people who click on a link in an email. This is usually expressed as a percentage and shows how well an email campaig

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What is Click-To-Open Rate (CTOR)?

Click-to-open rate (CTOR) is a key email metric that shows how well your content and design is working. It’s calculated by dividing unique clicks by unique opens and multiplying by 100. Along wit

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What is Double Opt-In?

Double opt-in means someone has confirmed they want to subscribe to a service or newsletter not once but twice. This two-step verification process ensures the person subscribing is interested in recei

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What is Email Conversion Rate?

Email conversion rate is an email marketing KPI that measures the success of an email. It’s the percentage of people who take a desired action after reading an email. That could be buying, downloadi

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What is Email Deliverability?

Deliverability is part of email marketing that’s all about getting your emails into the inbox. It’s a measure of how well an email campaign performs, taking into account things like spam filters,

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What is Email Opt-In?

Email Opt-In defines where a person chooses to receive emails from a company or organization. This happens when a person gives their email address to a company, usually through a form on a website and

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What is Email Opt-Out?

Email opt out is the process of a recipient choosing to stop receiving marketing emails from a specific sender. Email opt out is linked to the laws and regulations around electronic communications

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What is link baiting?

Link baiting is a term coined by the SEO industry for crafting content that attracts backlinks from other websites. In the context of email marketing, link baiting is creating link bait content that

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What is Personalized Email Marketing?

Personalized email marketing is a strategy that involves tailoring email communications to individual recipients based on their preferences, behaviors, and interactions with a brand. This approach

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What’s an Email Service Provider (ESP)

An Email Service Provider (ESP) is a company that offers email services to users. These services can be as simple as sending and receiving emails to more complex features like email design, automation

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What’s a Bounced Email?

A bounced email is an email that couldn’t get to the recipient’s inbox and got returned to the sender’s server. This can be for many reasons which we’ll get into below. Understanding email

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What’s an Email Automation?

Email automation is a system that uses pre-defined rules and triggers to send emails to subscribers automatically. These rules and triggers can be based on many things, such as subscriber behaviour, p

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What’s an Email Open Rate?

An email open rate is a metric used in email marketing to measure the percentage of people who open a specific email out of the total number of emails sent. It’s a key performance indicator (KPI) th

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What’s an Email Preheader?

The email preheader, officially the Johnson Box or preview text, is the text displayed after the subject line when you view an email in your inbox. The ideal length is between 40 and 100 characters, w

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What’s Email Segmentation?

Email segmentation is the process of dividing your audience into different segments based on certain criteria. It’s a way to personalize your marketing messages to meet the needs and wants of indivi

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    I searched through a number of forums and word of mouth on the web, and their name consistently came up. They have been in business longer than any email marketing company that I can remember talking with.

    Our company needed to revamp our entire email system for our main brand of bicycles, Sixthreezero. We hired InboxArmy to build out new automated flows, post purchase email flows, marketing campaigns, and anything else we could come up with to stimulate our sales. I worked with the director and his designers to develop the emails that would connect with our target market. InboxArmy managed me, I literally had to keep up with how fast they work.

    Immediate increase in revenues, our return customer conversion rate increased by roughly 50%, and our open to click rates all increased. The ROI was about 26 to 1. Zero complaints, our resources were not wasted hiring InboxArmy.

    Andrew Bowman
    E-Commerce B2C Director