The second Sunday of May in Canada and the US, and the fourth Sunday of Lent in the UK, is Mother’s Day. The perfect occasion to honor and express gratitude to all mothers and even caregivers, it is one of the most important gift-giving holidays of the year!

According to figures released by the National Retail Federation ahead of Mother’s Day in 2022:

  • Approximately 84% of U.S. adults celebrate Mother’s Day.
  • Mother’s Day spending was expected to touch $31.7 billion. 

If you want to market your brand on this special day, Mother’s Day-themed email can help you to engage customers and drive conversions. This article will provide some amazing Mother’s Day email examples and strategies to make your campaigns stand out.

Top-Notch Mother’s Day Email Marketing Templates and Examples To Get You Started!

1. Gifts that enhance experiences 

Lululemon mother's day email templates

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Athletic apparel brand Lululemon’s Mother’s Day inspires shoppers to give gifts that enhance outdoor experiences. The email template, choice of visuals, and accompanying copy lead to a strong CTA. The recommendations in the email make it easy for shoppers to find perfect gifts for their mothers in a short time.

2. Gift guides for modern moms

Bezar mother day email

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Ecommerce platform’s campaign taps into a specific target audience with a gift guide campaign themed around the top ten products for the modern mom. The direct approach, targeted copy, and reader-friendly email design set in vibrant colors make the email eye-catching and engaging, enticing the reader to explore further.

3. Highlight the free gift

Nokia's mother day email inspiration

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Nokia makes the right moves with its floral-themed headline and visuals supporting the Mother’s theme. The message highlights the significance of the gifts while topping off with a gift. Furthermore, the pleasing product views and compelling CTAs ensure the user is ready to make the most of the offer.

4. Double celebration on Mother’s Day

nordstrom email design

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Luxury chain store Nordstrom leverages the opportunity to entice shoppers to buy something special for Mom and themselves with a catchy headline, striking product displays, and compelling CTAs. The breezy, casual tone of the ad makes it easy to relate to.

5. Leverage sentiments to drive engagement

Apple's email template to drive engagement

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Apple’s warm, emotional headline cuts through the noise and connects to readers’ emotions. The vibrant theme continues in the CTAs, compelling shoppers to click and make a purchase. The overall design set in simple, soothing tones creates a pleasant email reading experience. 

6. Support a worthy cause

St. Baldrick's Mother's day email design

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St. Baldrick Foundation’s promotional campaign connects a social cause with Mother’s Day gifting. The endearing headline encourages a more meaningful contribution rather than a traditional gift. The visuals, copy, and blog preview create an emotional connection and encourage people to participate in something more significant.

7. Gift guide with a gift card

John lewis email with mothers day gift card

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John Lewis & Partners pitches a gift guide and gift card for Mother’s Day. The main image contains the date as a reminder. The email template enables easy scrolling through the product list to help customers quickly find the perfect items. The overall visual hierarchy with distinct CTAs is easy to follow.

8. Create an experience around a product

food brand allset's email

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Food-preordering platform Allset presents creative ways to use a product. Tied in with Mother’s Day, customers can surprise their moms with something unique. The friendly tone, the use of suitable images, the attractive offer blend to provide an aesthetically pleasing email.

9. Newsletter column

This Insider's email inspiration

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Online restaurant reservation service OpenTable’s newsletter reminds customers to order takeout on Mother’s Day to gift mothers a kitchen-free day. The casual look and feel of the newsletter and the other constant features make it a great way to stay connected and nurture loyalty through timely offers and discounts. 

10. Fun ways to celebrate Mother’s Day

Dunkin Donut's mother's day email ideas

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Dunkin Donut’s affable headlines, lively fonts, clear message, and appealing color schemes capture the endearing nature of Mother’s Day. By teaming up e-gift cards with DIY greeting cards, the doughnut brand offers customers a meaningful way to celebrate their mothers while paving the way for engagement. 

11. Free shipping incentive

everlane free incentive email

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Clothing retailer Everlane’s email addresses the specific needs of customers who cannot meet their mothers on the day. The limited-time free shipping adds value while encouraging customers to accept the offer quickly. The striking visuals, emotional copy, and well-appointed CTAs make the email hard to ignore.

12. Enhanced shopping experience

Aesop email with personalized experience

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Luxury cosmetics brand Aesop’s offer of free shipping and personalized gift recommendations via live online assistance assures customers of an enhanced shopping experience. The modern graphics and the witty allusions to typical mother-child relationships further add to the charm and attraction of the email.

13. Something for last-minute shoppers

Bose's Mother's Day campaign strikes an emotional chord

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Bose’s Mother’s Day campaign strikes an emotional chord with this gentle reminder to shop in time. The copy recreates the product experience, and the clean fonts make this email stand out. Likewise, the high-quality product images, simple color palettes, distinct CTAs, and white space lend themselves to the overall email design.

14. Empathizing with mums

Baby monitor brand Nanit's appealing visuals

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Baby monitor brand Nanit’s appealing visuals connect the brand and moms everywhere. The focused, straightforward information about the offer and clear call to action keep this email well-balanced and to the point – a style that most busy moms will appreciate.

15. Exclusive offer for newsletter subscribers

The Landmark Project's exclusive offer

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The Landmark Project’s exclusive offer aims at rewarding loyal mother’s day newsletter subscribers with a limited-time discount. This helps shoppers feel appreciated and more likely to purchase. The minimalist email template facilitates easy navigation of the gift guide, and prominent CTA buttons guide visitors to the shopping page. 

16. Making Mother’s Day shopping easy

RetailerJ Crew's campaign

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RetailerJ Crew’s campaign focuses on convenience for shoppers while leaving them time to plan other aspects of the day. The conversational tone, strategic headline, relatable images, product catalog, and blog links create an engaging email. Discounts and other incentives are clearly indicated; even the CTAs are user-friendly.

17. Celebrating mothers everywhere

The Body Shop's email template

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The Body Shop’s email template is designed to showcase special offers and gifts at a glance. The email copy reflects the theme throughout the message. With a social media initiative around employee mums, these innovative integrations make the email stand out and provide an extra level of engagement.

18. Gifts for pet mums

Pet care brand Happy Tails email

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Pet care brand Happy Tails leverages gifting opportunities that translate into cost savings for pet mums. The email contains a mix of attractive offers alongside pet care tips. Overall, the playful tone, appealing visuals, and lively color palette make this email a unique Mother’s Day gifting campaign!

19. Making it a day to remember

True Botanicals' diverse offerings

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True Botanicals’ diverse offerings are well-organized in the email layout. The soft colors, clear-cut sections, and elegant font facilitate a pleasant viewing experience and keep this email from feeling overly text-heavy. The clear CTA buttons and fluid layout quickly guide customers to their desired products.

20. Mother’s Day special sale

Rustic Roots' attractive dreamy pink Mother's Day Sale campaign

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Furniture brand Rustic Roots’ attractive dreamy pink themes for its Mother’s Day Sale campaign feature an easily navigable email layout, precise offers, meaningful content, and beautiful visuals to capture your attention. The featured customer testimonials add a touch of personalization to the message.

21. Something for every mum

Online Shoes’ gift guide

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Online Shoes’ gift guide effectively showcases its product range catering to different footwear preferences. The witty headlines resonate with shoppers, making the email enjoyable to read. The striking product images, refreshing palette, prominent shipping/returns/exchange policies, and CTA button make this campaign click-worthy.

22. Customization works wonders

Handcrafted jewelry brand Luca + Danni's elegant Mother's Day email campaign

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Handcrafted jewelry brand Luca + Danni’s elegant Mother’s Day email campaign is worded in a personalized way. The overall design effectively conveys the sentiments around each product image using minimal text. The handmade paper texture in the background reflects the brand’s values and helps draw the customer’s attention.

23. Exclusive pampering 

Sulwhasoo email inspiration

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Sulwhasoo pitches its premium skincare as the ‘best of the best’ gift. The straightforward and confident tone of the headline instantly conveys that their limited-edition products make for a luxurious gifting experience. The aesthetically presented product range and concise product descriptions guide customers to make informed purchasing decisions.

24. Inspired by emotions

Merchandise store Curated Corner's email

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Merchandise store Curated Corner’s email contains the critical elements for a compelling email – a beautiful picture, a heartwarming message, good product placement, and distinct CTA buttons to urge readers to shop. The overall image is one of warmth with plenty of incentive to make a purchase.

25. Celebrating all women on Mother’s Day

Rustic Roots' attractive dreamy pink Mother's Day Sale campaign

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While celebrating Mother’s Day, this unique campaign by Treasured Gifts sends a powerful message recognizing all women who have made a difference in our lives. The range of gift categories helps customers find the right gifts easily. The minimal and subtle copy effectively conveys the message. 

26. Feel-good gifts

Elegance email design

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The email marketing campaign of this wellness and spa brand combines a special offer with an emotional message to encourage customers to get something nice for their moms. The design and layout facilitate an understanding of the different packages and help customers find the best gift for their loved ones.

27. Limited edition gifts

Millie's Cookies' email

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Millie’s Cookies’ email lets shoppers make Mother’s Day memorable with limited edition personalized cookies and gift cards for year-round delights. The warm, friendly tone, complemented by a cheerful design with the key messages and CTAs distinctly highlighted CTAs, make this email a sure winner.

28. Never too late

BIrchbox gets right across to late shoppers!

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Personal care brand BIrchbox gets right across to late shoppers! The well-designed message directly addresses this segment, with all the offer details mentioned clearly and highlighted. The appealing visuals and product display make it a quick and easy-to-read note for the last-minute shopper.

29. Opt-out email

supermarket chain Waitrose

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This email by supermarket chain Waitrose is an excellent example of empathetic email marketing. The straightforward headline and understanding tone of the message, accompanied by relevant CTAs helps reflect brand values and nurture long-term association with customers.

30. A non-sales message

Mattress brand Tuft and Needle’s gently-worded message

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Mattress brand Tuft and Needle’s gently-worded message -sans any sales pitch – tugs at the customer’s emotions. This unique approach to celebrating Mother’s Day helps to enable the brand to stand out amidst the clutter based on its values of respect, integrity, and loyalty. 

Mother’s Day Email Best Practices

Mothers Day Email Best Practices Banner

Following tried and tested best practices can ensure your emails get the results you’re looking for.

Here are some points to consider:

1. Mention Mother’s Day in the subject line: 

First and foremost, highlight your goals. The interest your subject line evokes motivates your contacts to decide if they want to open your email or not. A short, catchy headline will help your message get noticed in the inbox. Avoid misleading headlines; it will likely get reported as spam and defeat the purpose.

2. Be consistent: 

Sometimes less is more, especially when targeting customers on the go. When it comes to design, keep it simple and reader-friendly. Ensure your branding is easily recognized with a visible logo, as brand recognition facilitates email engagement. If subscribers doubt the sender, they’ll likely mark the email as spam.

More importantly, maintain consistency across your marketing and transactional emails so your contacts can easily recognize them.

3. Implement segmentation:

Segmenting your email lists ensures that you send targeted content in the right proportion. It also enables your audience to progress down the funnel and improves your ROI. So send emails only to engaged contacts while adapting the messages using segmentation and personalization tools.

4. Use a catchy CTA:

 Implement your primary CTA strategically above the fold. This helps it stands out immediately upon opening the email. Likewise, avoid placing too many CTAs in your emails, as it may overwhelm your readers. Where your emails have a list of products, you can implement ‘Shop For’ CTAs. While for Mother’s Day events, you can create a ‘Know More’ button. 

5. Opt for authentic images: 

Running text can bring monotony and make the message difficult to understand. Using authentic ‘real mom’ images distinguish your brand from photoshopped or stock photos. Enhancing the appearance and appeal of your email can help drive conversion. Nonetheless, always add alt text as backup text if the contact blocks or turns off images.

6. Make your subscribers smile:

Putting a smile on your readers’ faces can boost email engagement – and this goes for your Mother’s Day email campaigns too.

Humor adds personality to your emails and humanizes your brand. Moreover, it sounds less promotional and more inspirational. Even a simple email with a clear CTA and friendly, light-hearted, humorous reminder to buy the gift can trigger a conversion.

7. Design to optimize engagement:

Email templates help marketers enhance email subject lines. Therefore when sending an email, select an email template that matches your email offer. For example, if you plan to provide discount codes in your email, it is advisable to opt for interactive discount code email templates. 

Notably, ensure plenty of blank space as this allows the reader to scan, interpret, scan, and break down content into reader-friendly units.

8. Create inclusive campaigns catering to different budgets

Broaden the scope of your target audiences by offering customers the option to shop for gifts within a specific price range. When email layouts showcase products organized around specific budgets, customers who would have typically ignored the email may be inspired to take a look.

Notably, segmentation can help marketers target the price-conscious and big spenders accordingly.

9. Create a buzz using gamification: 

Let your subscribers find your campaigns are not the usual sales talk but are fun-filled experiences. Invite them to participate in special contests and even lotteries themed around Mother’s Day. 

Gamification in Mother’s day email marketing can help you boost engagement rates and motivate customers to explore your offers and visit your site. However, at the outset, ensure the rules are clearly explained, and the prize is worth the time and effort of your subscribers.

10.  Pre-test your campaigns on different devices: 

With A/B testing to determine which email version is more effective, check that all links are functional and seamless across different devices, especially mobiles. 

Also, check that landing pages and other pages you’ve linked to are optimized for mobile. 

11. Offer social proof:

No one wants their Mother’s Day gift to go wrong. So, choosing a trustworthy and reliable brand is vital during the purchase journey.

Leveraging social media testimonials in your campaign can be crucial in reassuring potential customers about your brand, for instance, star ratings, written reviews, testimonials, and even real photos of customers from social media. These can help amp up confidence in your product quality and your ability to deliver Mother’s Day goodies on time, at the correct address, without any glitches.

12.  Mention delivery dates:

Ensure your message informs customers about the main delivery dates for your Mother’s Day gifts and products. This will help them plan and avoid delays.

You can upsell your delivery offerings with facilities like same or next-day delivery and other fast-track delivery options. Likewise, you can implement personalized delivery information. Once the delivery address is added, dynamic content blocks can be used along with geotargeting to highlight delivery timings based on the destination.

Mother’s Day Email Strategies

Mothers Day Email Strategies

A well-planned, organized approach can help you craft and implement a successful email campaign. Here are a few tips to help you do that:

1. Identify your goals

Before launching your campaign, it’s essential to determine what you want your emails to achieve. For example, are you hoping to drive sales, increase engagement, or any other? Defining your goals in advance will help you stay on task and ensure that every email you send is purposeful.

2. Select your target audience and implement segmentation

Instead of blasting generic emails to your entire database (which can be time-saving), invest some effort in understanding your target audience and their needs. For example, defining specific groups, such as children, fathers, and others, will help you to engage audiences with targeted messages. Also, segmenting your audience enables you to craft emails tailored around distinct needs and expectations.

3. Be sure to include moms-to-be and motherly figures

Including moms-to-be in your campaigns will help you reach out to a broader target audience and show that you care about the special moment in their life when they become a mother. Apart from maternity wear or pregnancy books, items like bathing salts, foot massagers, or gift cards for a spa day are great gifts.

Likewise, on this day, extend the celebrations to include stepmoms, elder sisters, aunts, caregivers, and all those who play a motherly role in your subscribers’ lives. 

4. Align your campaign type per customer’s needs

One of the vital aspects of the strategy should include understanding the needs and expectations of the mothers on your list and trying to address them as much as possible. 

From sales/discounts and free shipping to expressing gratitude, you can choose various activities and relevant email templates to help your customers engage with you. Determining this need will help you select the type of campaign you want to create and your emails’ content, tone, and format.

5. Aim to capture the emotions that Mother’s Day evokes

Your email should resonate with your readers, so include heartfelt messages and visuals appropriate for the occasion. Plan your campaign in a way that gives you time to A/B test the versions you plan to send. For instance, you could try one version with a mushy hearts and flowers theme, while another could be a more direct product message.

6. Build a narrative around the experience a specific product offers

Instead of hammering the discounts and points that make your product unique, emphasize the emotional experience it can create for mothers. Show your shoppers how using your products or services can bring mums joy, comfort, and peace of mind. Writing a blog post in your Mother’s Day campaign can help you convey this message.

7. Be a resource person – share best mother’s day gift ideas

Finding the right gift can be a very challenging task for some. Moreso, with so many options, it only makes things more difficult.

Help your readers by providing a curated selection of gift ideas that reflect their mother’s interests or lifestyle. You could feature individual products, present bundles, and/or highlight suitable product categories. 

Making the decision process more straightforward and presenting gift ideas with distinct CTAs (call-to-action )makes it easier for your customers to shop.

8. Leverage personalization to create meaningful connections

Where you have an extensive product range, you may not be able to present the whole range in your email. Focus on personalization and craft messaging that simplifies the shopping process for your email recipients. 

To implement this strategy successfully, you can offer personalized recommendations by leveraging your subscriber data. Alternatively, you can use segmentation to send different emails to specific customer groups based on their behavior, preferences, or demographics.

9. Strike a balance between hard-sell and heartfelt

Ensure your emails don’t come off as too promotional. Instead, even with irresistible offers, compelling copy, visually appealing, and readable typography with suitable color schemes and images can be more impactful on such occasions than hard-sell, incentive-driven email copy.

10.  Timeliness helps showcase exclusiveness

Give your shoppers a feeling of being able to treat their mothers with an exclusive gift. Rather than drowning in the sea of generic offers and heavy discounting in the days leading up to Mother’s Day, launch your campaign a couple of weeks before the holiday, promoting exclusivity over discounts. The lead time will help you engage with your subscribers with more impactful messages.

11. Offer an unsubscribe link

While this is the time to celebrate, in most cases, for some of your subscribers, the day can bring back hurtful memories. Ensure to include an unsubscribe link in your emails so that if any of your subscribers choose not to participate in the celebration, they can easily opt-out. Essentially be the brand that empowers your subscribers and keeps them in control of their experience.

12. Generate a sense of urgency

Presenting your offer as a limited-time offer will encourage urgency in your customers to make quicker decisions. Add elements such as a countdown timers, limited-time discounts, and temporary promo codes to create urgency. 

Likewise, factor in the last-minute customers. Ensure you have a stock of ready-to-ship products with same or next-day delivery. This will help capture their attention and drive more sales.

Summary

Email marketing is one of the most impactful tools for businesses looking to connect with their audience, drive revenues, and foster long-term customer relationships. 

This article will prepare you for some fantastic Mother’s Day email campaigns that reach your recipient’s inbox.

However, if you still want to bring in the experts so that you can focus on your primary business, that’s perfect too. InboxArmy is an established email agency offering various services such as Email Marketing Campaign Management Services Let us help you engage your customers this Mothers Day!

A Triggered email Campaign plays a vital role in maintaining relevance with and greasing the wheels of the journey for your customers. But what exactly are triggered emails?

In this article, we’ll peel the layers of the onion that is triggered email marketing and provide you with both an understanding of their role and complexity as well as trigger email examples you can use as inspiration for your next triggered email build.

What are triggered emails?

Triggered emails are automated emails sent to customers based on actions taken (or not taken) or events within your defined customer lifecycle. Ideally, at least one email is triggered automatically after said action is performed–with a series to follow, if appropriate. Each message in a triggered email series is meticulously designed to resonate with its recipient and be relevant to the action taken.

These emails, when done right, can operate like precision-guided missiles, targeting specific actions. A great example of a trigger email is a Browse Abandon email. Let’s say you’ve been eyeing a particular jacket online for quite some time. Then, on a quiet Sunday afternoon, an email appears in your inbox. The subject line reads, “We know you want this jacket — Grab it for half the price!”

The best part about this? It’s set to run automatically. You just need to define the triggers and build the emails. (I know, easier said than done.)

Triggers can be anything from filling out a pop-up form, downloading an ebook, or celebrating a birthday to confirming an order or showing a product has been shipped. Once you’ve got the triggers locked in, you can build your custom emails to deliver the right messaging.

The ideal: Your trigger emails do the heavy lifting at all times while you sleep, work on other things, heck, even take a vacation.

Why Should You Use Trigger Emails?

Why should you use trigger emails

Would you rather do all the work manually each time? I hope you’re answering no.

Trigger emails are just savvy marketing–they’re essential to great customer service as well. Let’s take a look at some reasons why trigger emails are so vital:

Personalization perfected

In my two decades in this game, I’ve seen trends come and go, but one thing remains constant — people crave personalization. So much so that a survey revealed that 58% of revenue is generated through segmented and personalized emails.

Triggered email marketing makes this happen by sending emails that feel handcrafted for each recipient — addressing their interests, preferences, and past interactions with your brand.

Timing and relevance

If you have an email address and sign up for email marketing, you’ve likely received an email that seemed to respond to and anticipate your every move or thought. That’s no coincidence — that’s the beauty of trigger emails.

Whether it’s a welcoming message upon signing up or a gentle reminder about an abandoned cart, trigger emails excel at hitting the mark at precisely the right moment. In this game, timing is everything.

Automation, automation, automation

Trigger emails are tailor made for marketing automation. You set up the triggers, journeys, and email creative, and emails get sent like clockwork without having to lift a finger after the initial build. It saves time, conserves resources, and keeps your sanity intact. It’s a wonder only 87% of B2C markets leverage automation in their email strategies—this number should be 100%!

Engagement on steroids

Your best performing emails will be your trigger emails. They’re like catnip for engagement. When your recipients receive an email that directly addresses their needs or interests, they’re not just casually opening it up.

They’re diving in, clicking through, and maybe even hitting that “buy now” button. That’s the kind of engagement that takes you straight to the top.

Customers love attention

It’s plain and simple, really. Trigger emails are all about giving your customers a little extra attention and love. Whether it’s a personalized recommendation, a helpful tip, or just a friendly hello, these emails are your secret weapon for building stronger relationships that keep customers coming back for more.

Trigger Email Examples

Let’s examine some curated triggered email examples from known brands that can give you some great insight into what to include in the various types of emails.

Welcome emails

Triggered email example from warby parker

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Outside of your order and shipping confirmation emails, your first welcome email will have the highest engagement of any email you send. So make sure you make a killer first impression.

Welcome emails are typically sent right after someone signs up or subscribes to your service. It helps set the tone for your relationship with your new subscriber or customer.

A welcome email should introduce your brand or company, express gratitude for the new subscriber’s interest, and provide a glimpse of what they can expect from being part of your community.

It’s not just about saying “hello” but also about making them feel like they’ve made the right choice by signing up to receive emails from your brand. It’s also a great opportunity to share useful resources or include a special offer or incentive to entice recipients to take action.

This welcome email from Warby Parker offers an instant shopping experience — a virtual try-on via their app. With the highlighted call-to-action ‘Find your frames,’ it’s essentially saying, “Hey, thanks for joining us — here’s a little something to get you started.”

Free trial conversion emails

Free trial conversion emails from Dropbox

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Ever signed up for a free trial or product and found yourself greeted by that friendly email encouraging you to explore further? That’s a free trial conversion email – they’re like your digital tour guide, guiding you through the initial stages of your journey with a platform.

Free trial conversion emails are more than just gentle reminders — they’re strategic tools to amplify your potential customer experience and extract maximum value from the platform.

These emails play a crucial role in the onboarding journey. It helps users overcome any initial hurdles and seamlessly transition into active, engaged users. And for businesses, it’s the key to fostering long-term relationships and ensuring success down the road.

Take inspiration from Dropbox’s free trial conversion email. After you sign up for a free account, they’ll send you an email nudging you to install their desktop app for seamless file syncing. It’s like saying, “Hey, you’re doing awesome — here’s how you can kick it up a notch.”

Transactional emails

Transactional emails from Paypal

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Transactional emails are the backbone of any e-commerce operation, diligently handling essential tasks to ensure seamless transactions. From confirming purchases to updating account details, these emails have got it covered.

Unlike their flashy counterparts — promotional emails — transactional emails are all about delivering the facts. They’re triggered by specific actions, like hitting that “buy now” button or updating your shipping address.

And when they land in your inbox, you know it’s serious business — they’re full of crucial details like Purchase confirmation, payment receipts, and shipping updates.

But here’s the real kicker: transactional emails aren’t just about logistics. They’re about building trust and credibility. By providing customers with clear, timely information, businesses can show that they’re reliable and accountable. And in the fierce world of e-commerce, trust is everything.

Let’s look at PayPal’s email. Whenever you use their platform to make a payment, receive money, or even get a payment request, PayPal sends you a transactional email packed with all the important details.

It’s a seamless and efficient way to keep users informed and reassured throughout the transaction process.

Cart abandon emails

Cart abandon emails from Amazon

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Anyone who’s ever done a little online shopping is familiar with the scenario of cart abandonment. One thing that every e-commerce business dreads is an abandoned cart.

If you run ecommerce store, you need Cart abandon emails. They can help recover potentially lost sales and improve boost conversion rates by a whopping 3X compared to regular automated emails.

These emails are triggered when customers add items to their cart but disappear without placing the final order. They’re like a friendly tap on the shoulder, gently reminding customers of the treasures awaiting them in their abandoned carts.

Amazon offers a straightforward example of how a cart abandon email could look.

Personal event or milestone emails

Personal event or milestone emails

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Special moments can make you feel appreciated — and can be celebrated via personal events or milestone emails. They’re like a virtual high-five, acknowledging your loyalty and celebrating the journey you’ve shared with a brand.

These emails are triggered by specific events or milestones in the customer’s journey, whether it’s anniversaries, birthdays, or reaching a certain level of engagement. They can even be company milestones–provided you reference the customers’ place in your success story.

Surveys show that over half of customers appreciate receiving personalized emails during special occasions or for local events/offers. It’s like the brand is saying, “Hey, we see you, and we appreciate you.

These emails allow businesses to express appreciation, strengthen customer relationships, and enhance brand loyalty by building emotional connections with customers. Plus, they create memorable experiences that resonate deeply with their audience.

Take Casper’s triggered email example: As a member, imagine receiving a heartfelt email on their 5th anniversary, expressing gratitude for your continued loyalty and offering exclusive deals as a token of appreciation. It’s like having a close friend say, “Thank you for being awesome – here’s a little something to show our gratitude.” And that is the magic of personal events or milestone emails.

Subscription renewal emails

Subscription renewal emails from barametrics

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Much like transactional emails, subscription renewal emails aren’t exactly the highlight of anyone’s day. They can be like the digital version of paying bills, in some cases. But, done right, the process can be reasonably painless.

When your subscription is about to expire or auto-renew, these emails sweep in with a clear call-to-action, reminding you to renew. And, they might even throw in a little something extra — a discount code or an incentive — to sweeten the pot.

For example, your favorite tool–in this case, Baremetrics–is ready for auto-renewal. And you may not be aware. A friendly reminder email lands in your inbox. This little courtesy reminder (with an option to change payment options) is a nice way of saying “We see you, and we hope you’re still enjoying the service.”

Yes, sending this email could create a cancellation scenario, but the pros outweigh the cons. In the end, subscription renewal emails aren’t just about payments. They ensure that your customers get all the benefits of continued access to your valuable products or services. Businesses can increase customer retention and drive recurring revenue by providing a seamless renewal process and gentle encouragement.

Re-engagement emails

Re-engagement emails from kate spade

 

Let’s tackle a common challenge hurdle we all face: Dealing with inactive subscribers who seem to have vanished into thin air.

We’ve all got them, but how do we bring them back into the fold? That’s where re-engagement emails or reactivation emails come into play.

Picture this: you’ve signed up for a bunch of newsletters. But life gets busy, and you stop opening their emails.

Like a friendly nudge, you receive an email from them, acknowledging your absence and warmly inviting you back into the fold. Perhaps you get asked to take a survey, like the below example from Saturday.com.

Triggered re-engagement emails (reactivation emails) aren’t just about reminding subscribers that you exist. They aim to rekindle interest and encourage users to re-engage with the brand.

Trigger Email Vs. Marketing Email : Tabular Comparison

Triggered emails are the swift responders that jump into action based on certain pre-defined triggers, such as user actions or events. They’re all about that personalized touch, tailored to the user behavior.

Traditional marketing emails are more like the broad strokes of an email campaign, manually sent out to a wider target audience for promotional purposes. They’re your go-to for spreading the word about products, services, or special deals.

Check out this table to see these differences laid out clearly. It’ll help you understand when and how to deploy each type of email for maximum impact.

Aspect Triggered Emails Traditional Marketing Emails
Targeting and personalization Highly targeted and personalized, tailored to individual recipient’s actions or behaviors. Can cast a wider net, reaching a broad audience with a more generalized message.
Timing and relevance Sent in response to specific events or actions, ensuring relevance and timeliness. Operate on a predefined schedule and serve as valuable touchpoints to engage with a larger audience.
Response mechanism Triggered by specific actions or events the recipient takes, such as signing up, making a purchase, or abandoning a cart. Typically initiated by the sender according to a predetermined schedule or email campaign calendar without direct input from the recipient.
Pros
  • Increased effectiveness, engagement, and conversion rates.
  • Automation reduces manual effort and ensures consistent communication and customer retention.
  • Raising brand awareness and fostering customer loyalty.
  • Strategic planning and execution of email marketing campaigns.
Cons
  • Over-reliance on automation may lead to missed opportunities for human connection and genuine engagement.
  • It could be perceived as generic or spammy if not carefully targeted or tailored to recipient interests.
  • Limited ability to respond in real-time to customer actions or events, potentially resulting in less relevant messaging.

Final Thoughts

Triggered emails aren’t average — they’re personalized messages designed to grab attention and engage your audience in ways traditional marketing emails can only dream of.

It’s time to brainstorm, strategize, and unleash the full potential of this game-changing tool.

Take stock and ask yourself:

How do I envision leveraging triggered emails to supercharge my email marketing efforts?

You can also get in touch with InboxArmy, one of the top email marketing agencies in the US.

You got the initial purchase or trial sign-up. Now what? It’s time to “onboard” these new customers to take your relationship to the next level. Effective onboarding is an essential step in your sales funnel. Onboarding emails generally get higher open rates and better engagement than your standard emails. So, your email onboarding strategy is not something to neglect.

In this article, we’ll take a step back and give you a go-to guide for onboarding emails that will boost product usage, downstream conversion, and improve customer retention. Let’s jump in.

What Are Onboarding Emails?

Onboarding emails are a pivotal first conversation with customers who have agreed to a “first date” with you, but have not fully committed to you and your brand. The goal of these emails is to get these new customers to use your product, engage with your service, and make your brand an active part of their lives.

With this goal comes the expectation of curating a sequence of personalized emails that cater to the various stages of your customer journey from this point forward. Whether it’s guiding new customers through activating accounts and using your service or giving them ideas of how best to utilize the product they just bought, a well-crafted onboarding email sequence can work wonders.

What Are The Benefits of Investing in your onboarding emails?

What Are The Benefits of Investing in your onboarding emails

Customer onboarding is crucial to get right. Otherwise, you risk high drop-off rates, lower adoption rates, and, later down the road, reduced customer retention rates. Onboarding emails help reduce friction with new customers and support your overall customer onboarding efforts.

Here are some benefits to investing in your onboarding emails: 

1. Increase Conversion Rates

Effective email onboarding results in higher conversion rates and Customer Lifetime Value. Whether it’s a welcome email or an introduction to a free trial with the goal to get the trial user to become a paid customer, the proof is in the pudding.

2. Increase Brand Engagement

User onboarding emails encourage them to dive into what your business offers. Maintain top-of-mind by providing consistent value and resources. Use these emails to position your brands as your customers’ “go-to.” 

3. Prevent Customer Churn

Onboarding emails help prevent customers from ghosting your business by addressing their concerns and making sure they stick around. Customers who stay longer are more likely to continue purchasing from you.

4. Build Trust and Recognition

Onboarding emails keep things consistent, so customers know your brand’s got their back. Trust and recognition – that’s the name of the game.

5. Help Your Business Learn and Grow

These emails aren’t just talking; they’re listening, too. Email onboarding is a two-way street. They gather feedback and insights to show you what aspects of your business need improvement. 

6. Increase Repeat Purchases and Customer Retention

Successful onboarding means happy, engaged customers who are happily (we hope) using your product or service. It lends itself to introducing these happy new customers to cool extras or premium services. And if a subscriber isn’t responding to your emails, shoot them a re-engagement email to encourage them.

7. Invite Customer Referral and Word of Mouth 

When customers have a great experience, they will likely tell others. Use your onboarding to create a great first impression and maintain relationships. Positive word-of-mouth? It’s free advertising for your business. 

Onboarding Email Examples 

There is no one-size-fits-all email onboarding strategy. The best strategy for you depends on what you sell and who you sell to. That being said, here are some great onboarding email examples to get you inspired: 

1. Mailmodo: Welcome Email

Mailmodo Welcome Email

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Mailmodo’s welcome email details the following steps to complete onboarding and get the most out of their product. They also provide an onboarding kit with relevant resources for the new user. This email is action-oriented and simple in its design. 

2. Miro: Kickstarter Onboarding Email

Miro Kickstarter Onboarding Email

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Miro Team shares a “quick starter” onboarding email with three easy steps to get the most out of their workspace. The email’s visuals align with their branding and incorporate Miro’s workspace design.

3. Lifesum: Gamify Your Emails

Lifesum Gamify Your Emails

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Lifesum’s onboarding process includes a simple progress tracker and goal suggestions. People love to complete tasks with a visual cue of said completion. This gamification approach to the onboarding process appeals to that element of human nature.

If you’re able to add and test this gamification idea, do so. Attach specific rewards to completing specific actions. For example, offer to extend a user’s free trial if they download your Chrome extension. 

4. ProdPad Welcome Email: Personalization Taken To The Next Level

ProdPad Welcome Email Personalization Taken To The Next Level

ProdPad decided to reinvent its onboarding emails completely. The  email is delayed by 10 minutes. Within that 10-minute window, user behavior is tracked and the new subscriber is segmented into one of three personas. The new subscriber is then sent a personalized email based on the persona they match.

5.  Sundays: Collect Feedback 

Sundays Collect Feedback 

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Your onboarding emails are an excellent opportunity to collect feedback. Sunday demonstrates this well with a simple feedback email. The subject line is simple and intriguing, “Got two minutes?” This question clearly communicates that the company is asking something of the reader. 

6. Dragon Alliance: Introduce Yourself 

Dragon Alliance Introduce Yourself  onboarding email example

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“Have you heard our story?” Dragon Alliance opens its email with this question. This email introduces the company’s history and purpose. Straight to the point and bold, this email creates a strong first impression of the brand. As a bonus, it throws in a 10% discount code. 

7. XumoTV: Highlight Value

XumoTV Highlight Value

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Xumo’s onboarding process includes an email highlighting its product features. The benefits and value of the product are highlighted right off the bat. Consumers are invited to familiarize themselves with more features or start watching entertainment immediately. 

8. Google: Complete Account Setup

Google Complete Account Setup

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This onboarding email example from Google is simple and action-oriented. Your emails don’t have to be wordy or visually complex. Google provides a concise email with steps to move forward. New users can subscribe to notifications and personalize their account data with this email. 

9. Sundays: Connect On Socials

Sundays Connect On Socials

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Sundays invites subscribers to follow their Instagram account. They encourage readers to connect with them to access even more value. 

10. Rebel Rabbit: Welcome Discount Code

Rebel Rabbit Welcome Discount Code onboarding email

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Onboarding and welcome emails can be considered in similar ways. Use your onboarding emails to convert readers. This onboarding email example from Rebel Rabbit offers a 10% welcome discount code for a customer’s first order. 

11. Hers: Providing Value On Value

Hers Providing Value On Value email example

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Hers demonstrates how businesses can immediately provide more value on top of their offering. With this email, Hers provides three practical tips to improve your hair routine.  

12. Earthy: Be Bold (If it’s on brand)

Earthy Be Bold (If it's on brand)

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Earthy combines bold visuals, a welcome gift, and concise storytelling in this onboarding email. Not only is this email effective, but it’s hard to forget! Earthy’s approach to this email’s design and wording intrigues the reader. The visuals are humorous and catch your attention immediately!

13. Mmhmm: Address Customer Pain Points 

Mmhmm Address Customer Pain Points 

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Mmhhmm uses this onboarding email to demonstrate their understanding of customer pain points. Without mincing words, the subject says, “Meetings suck? Try a makeover”. 

What are your customer’s pain points? How would your customers describe these frustrations? Use these insights to design an onboarding process that resonates with your customers and positions you as the solution!

14. Citizen: FOMO

Citizen FOMO onboarding email example

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Citizen encourages users not to miss out on their premium features. This onboarding email campaign highlights the exclusive benefits of upgrading to their Plus account. 

15. Fitbit: Introduce New Products and Features 

Fitbit Introduce New Products and Features 

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Fitbit uses its email onboarding to introduce people to its app. A glimpse into the app’s features and benefits demonstrates value to readers. 

16. Metallica: Celebrate The Newest Member 

Metallica Celebrate The Newest Member 

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Metallica sends a simple onboarding email campaign highlighting the benefits of being a member and encouraging readers to join their forums. 

17. Captions: Free Trial 

Captions Free Trial 

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Captions uses this onboarding email to help new  users get the most out of their platform. The email lists resources and reminds users that their free trial lasts only three days. The email also provides support if users are facing any issues. 

18. Outdoor Research: Personalized Product Recommendations

Outdoor Research Personalized Product Recommendations

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Another excellent example of using your onboarding emails to convert readers. Outdoor Research offers free shipping and product recommendations in this email. 

19. Spotify: Encourage Milestones And Boost Engagement 

Spotify Encourage Milestones And Boost Engagement 

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Spotify encourages new creators to publish their first episode. The email lists out the steps to get started. 

20. Duolingo: Re-engaging Subscribers

Duolingo Re-engaging Subscribers onboarding emails

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Onboarding emails also involve maintaining interest. Duolingo sends a re-engagement email after 30 days of inactivity, inviting users to “get back on track.” This action-oriented reminder can reignite a user’s motivation!

Where Do Onboarding Emails Fit In Your Overall Customer Experience?

Think of onboarding emails as the first warm welcome at your favorite restaurant. If they served you a cold meal with a side of bad service, you wouldn’t be rushing back, right? The same goes for your brand – a disappointing first impression might send customers running.

Customer Experience, Onboarding, and the Long Game

The customer experience (CX) is about the big picture. Your onboarding emails may seem like a small part of this picture, but they greatly affect your brand perception among customers. 

With some fine-tuning, these emails can create a smooth, engaging, and lasting positive first impression. Here’s how:

Customer Lifetime Value (CLV): It’s a Keeper

Onboarding emails are the secret sauce for a killer customer experience, boosting Customer Lifetime Value (CLV), retention, and ensuring your brand stays on the top of their favorites list. 

Visualize each user onboarding email as a gentle nudge towards a victory—the moment when a potential customer decides to become either a paying customer or an active user. 

Each email interaction adds weight to the scale, gradually tipping it in favor of conversion. A well-executed onboarding strategy facilitates this crucial tipping point and sets the stage for future purchases, ultimately enhancing Customer Lifetime Value (CLV).

But these emails aren’t just about the here and now; they’re the opening act to a relationship that flourishes over time. Your brand becomes an indispensable partner in the customer’s journey by consistently delivering value and support.

How To Write An Onboarding Email

How To Write An Onboarding-Email

Email writing can be overwhelming if you don’t know where to start. Before writing your email copy, let’s cover the foundational building blocks of a good Onboarding email. 

1. Effective Subject Line

Your subject line can make or break your email onboarding. A good email subject line grabs subscribers’ attention and motivates them to open the email.

Here are some ideas to create awesome subject lines that capture attention:  

  • Be Clear and Concise. Communicate the purpose or benefit of the email. Avoid ambiguity to ensure users know what to expect.
  • Create Curiosity. Use subject lines that spark curiosity or pose questions, prompting users to open the email to find the answers.
  • Highlight Benefits. Focus on the value or benefits users will gain by opening the email. Make it clear how the content will help them in their onboarding journey.
  • Urgency and Scarcity. If applicable, create a sense of urgency or scarcity in the subject line to encourage prompt action.
  • Align with Brand Voice. Ensure that the subject line aligns with your brand’s tone and voice. Consistency helps in building brand recognition and trust.

2. A Kickass Call to Action (CTA)

Every user onboarding email needs a CTA that nudges subscribers toward the next step. Whether it’s tempting them to try a new feature, fill out their profile, or snag a sweet download, your CTA should be irresistible and idiot-proof.

Consider these tips for crafting effective CTAs:

  • Be Actionable. Use verbs that inspire action, such as “Discover,” “Explore,” or “Get Started,” to encourage user engagement.
  • Keep it Clear and Visible. Ensure your CTA stands out visually and is easy to spot within the email. Use contrasting colors, larger font sizes, or buttons to draw attention.
  • Provide Value. Communicate the value or benefit of clicking the CTA. Let subscribers know what they stand to gain by taking action.
  • Create a Sense of Urgency. If appropriate, add urgency to your CTA to encourage immediate action. Phrases like “Limited Time Offer” or “Act Now” can spur subscribers to act quickly.
  • Test and Iterate. Experiment with different CTAs to see what resonates best with your audience. Analyze performance metrics and make adjustments based on the data.

3. Focus on Value

Share valuable content within your onboarding emails to provide subscribers with additional resources, tips, or insights that complement their onboarding journey. 

Toss in links to helpful articles, video tutorials, or downloadable guides. It’s like giving them a backstage pass to level up their journey with your product or service.

By offering value on top of value, you demonstrate your commitment to supporting subscribers every step of the way. This enhances the onboarding experience and fosters goodwill and loyalty towards your brand.

4. Offer Contact Information for Customer Support

Make sure you’re accessible! Include your customer support email and phone number. Let them know you want to hear from them. Invite users to give feedback, talk with your support team, or connect on socials. 

Email Onboarding Best Practices

Email Onboarding Best Practices

So, you’re ready to get started crafting your onboarding emails! Keep these best practices in mind, and you should be good to go!

Personalization 

Personalized content improves customer engagement. When subject lines are personalized, open rates can increase by 50%. Tailor your email messaging with dynamic content based on user actions or history. 

Take a page out of ProdPad’s book and personalize some of these elements in your onboarding emails: 

  • Subject line. 
  • Greetings. 
  • Email copy. 
  • Videos and media. 
  • Product recommendations. 
  • Tutorials and tips.
  • Timing and frequency. 
  • Customer journey. 
  • Feedback requests. 

Avoid Information Overload

Providing too much content will backfire. Keep emails concise. If more details are needed, opt for a series of emails instead of bombarding users with too much content at once.

A/B Testing 

A/B testing is crucial to optimizing your email onboarding series. You can determine which elements resonate best with your audience by testing different variations of your emails—such as subject lines, content, images, and calls to action. 

Use A/B testing to refine onboarding emails, improve engagement rates, and enhance overall performance. Experiment with different variables one at a time, analyze the results, and iterate based on what drives the best outcomes.

Automate those Onboarding Emails!

Automated onboarding emails, i.e., trigger emails, are messages sent automatically based on user actions or predefined triggers. These emails are highly personalized and timely, making them incredibly effective for nurturing new users through onboarding. 

Trigger emails can be set up to welcome new subscribers, guide users through account setup, deliver relevant content based on user behavior, or re-engage inactive users. Use automation to deliver tailored messages at the right time, increasing user engagement and driving desired actions from your audience.

Ready to supercharge your email onboarding? Let’s team up and make magic happen together! Partner with Inbox Army to craft killer onboarding emails that keep your audience hooked and drive serious results. Get in touch now to start your journey to email greatness!

Push notifications have become a game-changer in the world of business communication. These little push messages pack a punch, delivering timely information straight to users’ devices, cutting through the noise, and boosting engagement like never before.

But what separates a run-of-the-mill push notification from one that skyrockets conversions and drives business growth? Let’s dive deep into the art and science of push notifications, exploring why they work, the best ways to use them, and real-life examples of killer campaigns.

What are Push Notifications?

You know those little reminders that pop up on your phone, like the gentle nudge from your fitness app to squeeze in that workout? Those are push notifications in action. They’re not just for your favorite apps on your phone, either – websites use them, too!

Push notifications are like digital taps on the shoulder that appear on your desktop or mobile device. These handy little push messages deliver updates, news, and other tidbits right to your fingertips. But they’re more than just a notification – they’re your secret weapon for boosting user engagement, retention, and conversions!

Top Types of Push Notifications

Top Types of Push Notifications

These common push notifications are a great starting point for your business: 

Welcome Messages

These are like the digital high-five you get when people sign up for something or make a purchase. They’re the first push messages people see after joining a new app or service. They can also provide info on how to get started or where to find cool resources. 

Transactional Updates

Think of these as your digital receipt or order confirmations. These notifications tell customers that an order has successfully gone through. They can also communicate payment failed, account changes, etc.  

Event Reminders

These are trusty little sidekicks for keeping track of important dates. They’ll remind people about upcoming events, appointments, or deadlines. Just a friendly nudge to ensure they don’t miss out on anything important.

User Engagement Challenges

Want a little friendly competition? These notifications come with incentives like reward points or discount coupons to get people involved. They’re like virtual game invites, encouraging people to join in the fun and return for more.

Subscription Renewal Reminders

Don’t let your subscribers slip away! These notifications give a heads-up when it’s time to renew. They’ll remind users about pricing, renewal dates, and how to keep the good times rolling.

Personalized Recommendations

Tailored product recommendations based on user preferences and past behavior drive conversion rates by providing users with relevant offers they will likely act upon. This is where data collection and analytics shine! 

Time-Sensitive Promotions

Promotional notifications with limited-time offers and flash sales create a sense of urgency, prompting users to take immediate action to avail themselves of exclusive deals. Tapping into FOMO, make these recommendations and offer personal and time-sensitive advice. 

Abandoned Carts Reminder

Gentle reminders to complete a purchase by highlighting items left in the cart capitalize on users’ intent to buy, leading to higher conversion rates and reduced cart abandonment.

New Feature Announcements

Informing users about new mobile apps or platform’s latest updates and features keeps them engaged and encourages the exploration of new functionalities.

Social Proof Notifications

Sharing user-generated exclusive content, such as reviews, testimonials, or social media mentions, fosters trust and credibility, influencing others to follow suit.

Once you’ve got all that sorted, it’s time to dive into the world of push notifications! Let’s check out some cool examples to get those creative juices flowing!

14 Unique Push Notification Examples To Inspire You

Here are some great examples to pull from!

As you review these examples, consider how you could adapt these concepts to your own brand. What types of notifications resonate most with your target audience? How can you personalize the content to make it more relevant and engaging? 

1. Taxi App: Transactional Notifications

transaction push notification from grab

While transactional emails are a must-have for customer communication, transactional messages can play an important role as well. Whenever a user or web visitor makes a purchase, hit them (metaphorically) with a simple transaction push notification. Grab’s example below is great. It includes payment method details, notifies the customer the charge went through, shares the cost, and the booking reference. 

2. Money Transfer App: Holiday Promo Code

Holiday push notifications and promo codes From XE

Holiday push notifications and promo codes motivate people to buy. This notification from XE is a great example. It used emojis to match the holiday mood. The notification details what users must do to take advantage of this promo. It also utilizes FOMO with the wording “Only on the Xe app. Ends 29 February.”

3. Food Delivery App: Subscription Price Drop Reminder

Food Delivery App Subscription Price Drop Reminder

This notification from Food Panda is a great example.. It uses emojis, breaks up text into short statements, and is informal and concise.

4. E-commerce Shopping App: Sale Push Notification

E-commerce Shopping App Sale Push Notification from Lazada

This beautiful example from Lazada combines well-thought-out visuals with concise text. The notification provides a user with a lot of information and a strong image to provide even more info and get potential customers excited. It also taps into FOMO with a time-sensitive offer and its vocabulary choice. 

5. Fitness App: Workout Reminder notifications

Fitness App Workout Reminder

Simply remind users to engage with your services. This is great for apps that provide video coaching, classes, and meditations. The Fiton example below is simple and short. The app encourages users for daily health and wellness with actionable wording, “tap to start.” 

6. Transportation App: Maintain Top Of Mind

Push notification example for Transportation App

Your notifications can be simple reminders that you exist. Uber is an excellent example of this push notification. It aligns with the New Year holiday and provides a simple reminder of Uber’s services. It‘s saying, “Hey, we make it easy to rent a car!” Nothing too fancy or complicated.

Consistent messaging helps your business stay top of mind and positions you as the first choice when a customer is ready to buy! 

7. Gaming App: Encourage Community

Sudoku push notification

The Sudoku notification effectively boosts engagement by tapping into our innate desire to help others. Phrases like “Your friend is trapped,” create urgency and empathy, compelling users to act. 

The element of mystery adds intrigue, encouraging users to click and solve the puzzle. Overall, it leverages psychological motivators such as altruism, urgency, and curiosity to engage users and prompt interaction with the app.

8. Restaurant App: Return Customer Promo

push notifications examples to Invite restraunt customers

Re-engagement doesn’t have to stay with just email marketing. Use push notifications to Invite customers to use your service or offering again. Encouraging return customers is a great long-term growth strategy boosting Customer Lifetime Value (CLV). Sushi House sends customers a simple “We miss you” notification with a 20% off promo code. 

9. Investment App: Product Recommendations 

Investment App Product Recommendations notification

For investment advisors, banking apps, and transfer apps, timely notifications are essential. Encourage customers to use your services with cross-promotions and partnerships. Cashback and rebate offers can boost engagement and conversions. 

Take a look at these Push notification example, users can earn cashback when they purchase food from a local restaurant. 

10. Cooking App: Personalized Guides 

Personalize push notification for healthcare businesses

Curate guides for users based on their purchasing behavior and shown interest. Track and analyze what tabs and products users visit within your app or website. Personalize a push notification with suggestions based on these preferences. 

This app provides a personalized recipe guide based on a user’s interest in “high protein breakfast.”

11. Real Estate App: Product Alerts

Real Estate App push notifications

These notifications can be used to demonstrate the value of your products and scarcity. Alert users when a product is almost sold out. For example, real estate apps notify users when a listing is viewed, pending, or sold. By doing so, they portray scarcity and influence customers’ value perception.

Seeing products being sold out taps into our FOMO and can move a lead through the sales funnel faster. These push notifications are great examples of this type of notification. 

12. Pharmacy App: Delivery Notifications

medicine delivery notification example

Encourage users to install your app or turn on web push notifications to get timely updates on shipped orders. Most people like to track their orders and expectantly wait for the “successful delivery” notification. 

Take a look at a medicine delivery notification below. Customers are notified through the delivery process. A tracking link is provided for each notification giving customers real-time delivery updates. 

13. Retail: Abandoned Cart Notifications 

Abandoned cart notifications examples

Abandoned cart notifications help stop potential sales from slipping away. About 28% of individuals who abandon their cart return and complete their purchase with incentives. Use push notifications to recapture interest and boost conversions. 

Take a look at this great example, consider using well-known expressions or phrases from new songs as the example does. 

14. Fitness App: Track Your Progress

Fitness app push notification example

Gamifying your notifications can boost engagement. One way to do this is by using a progress tracker. For website visitors, this could be a push notification showing a progress bar to purchase an offering or complete signup. For an app, this could be an onboarding progress tracker or tracking the value a user is getting from your app. 

The Fitness app demonstrates a simple and effective push notification. Encouraging users to check in on their daily progress. 

Benefits of Using Push Notifications

Benefits of Using Push Notifications

Push notifications offer several compelling benefits for brands looking to enhance their marketing strategies:

Lead Generation

They harness web notifications’ power to capture leads from your website. Prompt visitors to opt into notifications upon arrival, then tailor targeted messages based on their actions. 

Maybe offer some juicy content or gently remind them to complete a form. Push notifications are like your personal hype squad, driving sign-ups for newsletters, exclusive deals, and event invites.

User Retention

Don’t you hate it when you forget about a cool website you stumbled upon? Push notifications make sure you don’t. They’re like a friendly tap on the shoulder, reminding users to return for more. Regular nudges keep your brand on their radar, boosting the odds of them hitting that ‘buy’ button.

Improve User Experience

Think of push notifications as your brand’s concierge, always guiding users through their journey. From welcoming newbies to updating pros on their latest orders, these notifications add that extra oomph to keep your users engaged. They’re like a GPS for your brand journey, giving users the right info at the right time.

Customer Insight

Peek behind the curtain and see what your audience really digs with push notifications. Check out who’s clicking on your notifications. Where are they going from that point? Use that intel to fine-tune your marketing game plan and win big across all channels.

Boost Engagement

In a world of endless distractions, they cut through the noise like a pro. Studies show they’re like catnip for app users, keeping them hooked and returning for more. With the perfect mix of timing and content, push notifications give users that extra nudge to dive deeper into your app or site.

Push Notification Compliance

Alright, let’s talk about the flip side of push notifications. They can be your best friend, but if you’re not careful, they might turn against you. So, ensure you’re playing by the rules and keeping things legit with data usage and notification practices.

Remember these laws and regulations, depending on where you’re operating:

  • GDPR: This one’s all about data privacy in the EU.
  • TCPA: Watch out for telemarketing regulations.
  • CCPA: Protecting the data rights of California residents.
  • CASL: Canada’s rules for electronic messages.
  • ECPA: The federal law in the US for electronic communications.

Why Should You Care About Push Notifications?

In today’s world, we’re glued to our smartphones, spending hours on end scrolling and tapping away. And even when we’re not glued to our screens, we’ve got our phones nearby. 

That’s fantastic news for marketers! They give you direct and immediate access to your customers. Imagine being able to reach and sway your leads anytime, anywhere.

Why Push Notifications Work

Push notifications are like the turbo boosters of urgency, scarcity, and social proof. They’re like that friend who texts you last minute about the hottest event in town – you just can’t resist!

FOMO (Fear of Missing Out) and the quest for social validation are the magic ingredients here. They’re the reasons why users pounce on push notifications like they’re the last slice of pizza at a party. And when you toss in a dash of personalization, it’s like customizing that pizza with all your favorite toppings.

Personalized notifications aren’t just shots in the dark; they’re backed by behavioral insights. They make users feel like you’re reading their minds (in a good way). And the more spot-on your notification is, the more likely they’ll click that magical “convert” button.

Push Notification Best Practices

Push Notification Best Practices Banner

Have you ever wondered what makes them irresistible while others go unnoticed? Let’s uncover the secrets behind crafting these notifications that drive engagement and conversions.

DO: Craft an Irresistible Opt-In Offer

  • Offer something valuable like an ebook or discount to entice folks to sign up for them. 
  • Tailor your offer to your audience’s interests and needs. 
  • Clearly communicate the benefits of opting in to encourage sign-ups.

DO: Keep Your Content Snappy and Slick

  • Keep push notification messages short and to the point.
  • Cut out unnecessary words and use simple language.
  • Incorporate social proof and use descriptive CTAs to drive action.

DO: Segment and Personalize Like A Pro

  • Segment your audience based on demographics, location, or past behavior.
  • Personalize notifications to make them more relevant and engaging. Businessofapps found that personalized push notifications improved reaction rates by 400%!
  • Get creative with personalization beyond just using the recipient’s name.

DO: A/B Test ’til You’re the Best

  • Test different versions of your notifications to see what resonates best. Experiment with titles, content, CTAs, and timing to optimize performance. 
  • Use the best-performing notifications to inform future push campaigns.

DONT: Push, but Don’t Pester

  • Don’t overwhelm people! Send notifications sparingly to avoid overwhelming users or website visitors. 
  • Optimize your push notifications to reach people when they are active on their phones. during lunch or evenings are more likely to be viewed. 
  • Pay attention to engagement metrics and adjust frequency accordingly.

Honorable Mentions:

  • Emojis boost Click Through Rates (CTR) by 5%.
  • Businessofapps found the highest reaction rate day to be Tuesday. That being said, A/B test to confirm what timing works best for you. 

Wrapping Up

Email marketers really should own all three customer-centric “owned media” channels: Email, SMS, and Push. If your brand offers a mobile app, the time to invest in push notifications was yesterday–the second-best time being now.

Start thinking strategically about when and where in your customer lifecycle push notifications can play a key role. Use these examples here as inspiration, start testing, “shipping,” and iterating or you can get in touch with our email marketing agency, InboxArmy.

Valentine’s Day isn’t just about romantic love. It’s a celebration of connections, emotions, and, in the marketing world, an excellent chance to connect with your audience on a more personal level.

As Valentine’s Day approaches, marketers have a unique opportunity to channel their creative energies into crafting heartwarming and compelling email campaigns. Whether you’re a seasoned marketer looking for some fresh inspiration to elevate your strategies or a newcomer eager to make a memorable impact, this article is for you.

We’ll give you some valuable tips and illuminating Valentine’s day email examples to spark your creativity and guide you through emails that resonate, engage (see what I did there?), and, hopefully, convert.

Let’s dive in.

25  Valentine’s Day Email Examples

Ready to make your subscribers’ hearts skip a beat? Look at these Valentine’s Day campaign ideas.

1. Early Bird Valentine’s 

You don’t have to wait until February 14th to send out your Valentine’s email. Consider sending at least one email or two in the week or two leading up to Valentine’s Day. Offer early bird discounts and special gifts.

LoveSilver has an “early Valentine’s gift” email giving subscribers to get 10% off their order. 

Lovesilver email

2. “Tell Them What You Want” 

Gift giving is hard! Sometimes, we wish the person would just tell us what they want. This campaign solves that problem. Compile gift ideas and encourage users to forward the email.

Urbanstems email suggests forwarding their email to your Valentine to make the gifting process easier. 

Urbanstems-email-suggests-forwarding-their-email-to-your-Valentine-to-make-the-gifting-process-easier

3. Don’t Forget Your Furry Friend

Attach a furry friend to your Valentine’s Day deal – because who can resist a cute pup or kitten with a heart-shaped balloon? This email from Postable is a great example. Postable caters to customers’ unique needs with gifts for a lover, family member, or pet!

Postable-email-example

4. Valentine’s Gifts For Friends and Family 

Craft a Valentine’s email for friends and family that goes beyond romance. For people who want to gift more than one “sweetheart,” feature diverse gift ideas like baskets and themed assortments. 

Encourage celebrating platonic and familial connections. Use a lighthearted, inclusive tone. Frame Valentine’s as a time for all kinds of love.

REP Fitness’s “Swolemate” email is a playful rebellion against the traditional Valentine’s Day focus.

REP-Fitnesss-Swolemate-email-is-a-playful-rebellion-against-the-traditional-Valentines-Day-focus.jpg

Gussi’s Valentine’s email offers a deal for subscribers and their “bestie.” 

Gussis-Valentines-email-offers-a-deal-for-subscribers-and-their-bestie.jpg

5. Valentine’s Day For Those Flying Solo

Don’t forget those who are “flying solo” this Valentine’s Day. Highlight the joy of self-indulgence and recommend personalized gifts to elevate their solo Valentine’s experience. 

Check out Fitbit’s example of a solo Valentine’s campaign. 

Check-out-Fitbits-example-of-a-solo-Valentines-campaign.jpg

6. Interactive Content

Enhance engagement by incorporating interactive content into your emails. Quizzes, polls, or clickable elements are simple ways to get subscribers involved. Interactive content encourages recipients to actively participate and spend more time with your brand. 

What activity could you invite your subscribers to participate in? Leibherr invites subscribers to participate in designing their fridges. The email also highlights Leibherr’s recycling efforts, making subscribers feel even better when they participate. 

Liebheer

7. Special Offers and Promotions

Holidays are synonymous with discounts, promotions, and special offers. Marketers can use email campaigns to announce exclusive deals, limited-time offers, or bundle promotions, encouraging recipients to take advantage of these seasonal incentives.

This Fable email is a good example of a minimalist product recommendation campaign.

This-Fable-email-is-a-good-example-of-a-minimalist-product-recommendation-campaign.jpg

8. Gift Guides and Recommendations

Provide value to your audience by curating holiday gift guides or product recommendations. Choosing the perfect gift takes time and emotional labor. Take the frustration out of the process with gift guides. 

Apple provides a last-minute gift guide for subscribers.

Apple emails

9. Customer Appreciation

Holidays are an ideal time to express gratitude to your customers. Email campaigns can include thank-you messages, exclusive perks for loyal customers, or even surprise gifts. For Valentine’s Day, you could share a customer appreciation email with a “Share the love” CTA. 

Read Charity Water’s customer appreciation email. The layout and message are minimalistic and sweet. 

Charity-Waters-customer-appreciation-email.jpg

10. Valentine’s Day Playlist

Compile a playlist of Valentine’s Day songs. Personalize the tunes based on gender or a date idea. For example, “Steal our Valentine’s Day Picnic Date Playlist.” or “Valentine’s tunes for her.”

Hugo and Marie provide a great example of a Valentine’s Day playlist. 

Hugo and Marie provide a great example of a Valentine’s Day playlist..jpg

11. Romantic Getaway Ideas

Who wouldn’t want a relaxing getaway? Compile a list of local or international destinations. Tailor the getaway to a specific event in the subscriber’s life, such as a honeymoon or anniversary. Essential Costa Rica has a great getaway email featuring a honeymoon getaway. 

Essential-Costa-Rica-has-a-great-getaway-email-featuring-a-honeymoon-getaway.jpg

12. Share the Love with Referrals

Referral emails are a great way to convert current subscribers and acquire new leads. Encourage subscribers to refer friends, family, or their partners for exclusive discounts. Check out Ghia’s referral email. 

Check-out-Ghias-referral-email.jpg

13. Date Ideas

During Valentine’s Day, it’s not just about the gifts. It can be about experiences, too. Couples may spend weeks and months researching the “perfect date.” Make this a little easier on them with unique ideas.

Character is a great example. The email includes a common challenge couples face–finishing DIY projects around the house. The idea seamlessly connects with Characters products. 

Charachter email

14. Secret Admirer or Secret Offer? 

Share a personalized promotion in the form of a secret admirer’s love letter. This email from MacDonald’s is an excellent example of this idea!

email-from-MacDonalds.jpg

15. Valentine’s Day 24-Hour Sale

Urgency tends to work really well to drive conversions. Create buzz with an exclusive and time-bound sale. This works for products or services and can be marketed as a gift for others or a personal gift! For example, “Hurry! 24h sitewide sale–our gift to you.”

Serenata Flowers offers a 24-hour sale for subscribers. 

serenta email

16. Encourage Sustainability 

More consumers want to shop and behave more sustainably. Demonstrate that your brand aligns with this desire by sharing ideas with a low environmental impact. This could be sustainable date ideas or reusable products.

This email from Everest beautifully demonstrates this idea. The email includes multiple ideas and seamlessly connects their product. 

This-email-from-Everest-beautifully-includes-multiple-ideas-seamlessly-connects-their-product.jpg

17. Emotional And Mental Health

Consumers are increasingly concerned with their mental and emotional health. Brands that relate their products and services to these needs create a bond of trust. 

Does your offering make life easier for your customers? Does your offer save someone time so they can be with their loved ones more? Consider using this email campaign to highlight the health benefits of your offering!

Calm has a wonderful “My dear self” email highlighting their application offering.

calm email

18. Valentine’s Day Collection Launch

Have a new product or service you are launching? Consider creating a Valentine’s collection or “launch” to showcase specific offerings. 

Meemes sent out a special Valentine’s Day collection with new product announcements. 

meems email

19. Opt Out Email

A unique and considerate email to send to subscribers who just don’t want to hear it. Considering these feelings, send a short but sweet “Opt Out” email.

Scribbler has a great Valentine’s opt-out email example. 

scribbler email

20. “Our Most Gifted” Campaign: Highlight Popular Purchases

Do you have a product or service your customers can’t get enough of? Feature this product in your Valentine’s email campaign. 

Lily & Roo’s “Our Most Gifted” email campaign features its top products in each category. It also includes gift wrapping and personalized engraving. 

21. Personalized Poem

Personal letters and poems are often used as gifts during Valentine’s. Why not try this out with your subscribers? Create unique poems that touch on the holidays and your offering. Tangerine email is a great example. 

Tangerine email

22. Customizable Products or Virtual Cards

Help couples celebrate milestones and achievements. Customizable products like jewelry, flowers, sweets, and art can be tailored to each person. These types of gifts are more sentimental.

If your product cannot necessarily be customized, offer personalized messages or virtual cards with purchases. Minted offers customizable Valentine’s cards and free recipient addresses with a purchase. 

minted emails

23. Giveaway Raffle or Competition

Invite subscribers to participate in a giveaway. This strategy can boost engagement and build excitement. You can also increase the average purchase order using this strategy. For example, “All orders over $75 are automatically entered to win a $250 restaurant voucher.”

Take a look at No Excess’s hotel voucher email.  

No Excess email

24. Exclusive New Subscriber Appreciation Offer

For new subscribers during Valentine’s Day, offer exclusive perks. This could be a free gift, exclusive discount, or early access to product launches. Blossoming Gifts has a simple new subscriber appreciation letter with an exclusive discount.

Blossming gift emails 

25. Almost Sold Out 

For popular products that sell out quickly, send out an email notifying subscribers. For subscribers still on the fence, this email can motivate them to act. 

Revolve has a “Soon To Sell Out” email campaign for their best-selling outfits. 

Revolve email

Valentine’s Day Email Campaign Tips and Tricks 

Like any holiday, Valentine’s Day offers many opportunities for marketers to deliver unique creative that you may not see during “normal” times of year. These tips below will help you craft a Valentine’s Day campaign that takes advantage of this opportunity and boosts both conversions and customer loyalty.

1. Timing is Everything – Like Love

Would you pop the question at the wrong time? Hopefully not.

Timing matters. And there’s no one-size-fits-all answer to that question of the “perfect time.” The good news? You get to find out!

Test different days and times and see what achieves the highest open rate. There are platforms and AI tools that help you identify which day and times to send campaigns. 

Check these factors to identify the best timing to email your audience

  • Analyze Past Data. Review historical data for open, click-through, and conversion rates to identify patterns.
  • Know and Understand Your Audience. Understand demographics and behaviors, considering factors like location and industry.
  • Conduct A/B Testing. Use A/B testing to pinpoint the optimal timing for audience engagement.
  • Consider Time Zones. Schedule emails to align with local times, especially for au diences in different time zones.
  • Research Industry Benchmarks. Use this as a “level set” to see how you perform against the rest of your industry–but prioritize your unique audience.
  • Identify Your Mobile Usage Patterns. Optimize for mobile and send emails during typical mobile usage times.
  • Monitor Engagement Metrics in Real Time. Use real-time analytics to adjust strategies based on immediate feedback.

2. Use Subject Lines That Make Hearts Skip a Beat

The subject line is one of the first things your audience will see. Craft subject lines that are personal and intriguing. A/B test subject lines to identify what your subscribers respond to. 

Consider these tips to improve your subject lines and open rates:

Tug at Heartstrings

Infuse emotion into your subject lines by appealing to the sentimental side of your audience. Use language that resonates with your audience’s feelings. For those who have a partner, align with feelings of love, joy, or nostalgia. For instance, “Rediscover Love: Our Heartfelt Valentine’s Day Collection Awaits You.”

Take a Playful Approach

Inject a dose of playfulness and humor into your subject lines. This is your chance to showcase your brand’s personality–so go the extra mile. For example, “Love is in the Inbox: Our Cupid-Approved Deals Await!”

Build Intrigue

Begin your subject line with a hint of mystery or excitement. Tease your subscribers with a question, a playful hint, or an enticing snippet that leaves them curious and eager to open the email. For example, “Unwrap Love: Your Secret Valentine’s Surprise Inside!” 

3. Personalize, Personalize, Personalize

Use customer data to create personalized experiences. It’s like whispering sweet nothings directly into your inbox. Including someone’s name is a given, but don’t stop there. Personalize subject lines, body, promotional offers, timing, and images.

BONUS TIP: Email Segmentation by gender is a great way to level up personalization efforts. Send out gender-specific content, offers, gift lists, and more. 

4. Mobile Optimization – Because Love Is On the Go

On the go” consumers increasingly rely on mobile to view emails and shop. To cater to your audience’s needs, do not neglect mobile optimization.

Check these factors for mobile compatibility:

  • Responsive Design. Ensure your email templates adapt to different screen sizes. View your email on different devices to check the elements. 
  • Legible Text. Use readable fonts and appropriate text sizes. Calligraphy and fancy fonts are pretty but can be challenging to read. If you choose to experiment with fonts, check their legibility. 
  • Image Optimization. Compress and optimize images for faster loading.
  • Clear CTAs. Make buttons and links easy to tap and direct subscribers to the right links. 
  • Minimalistic Layout. Simplify the design for mobile users. Less is more on mobile. 
  • Thumb-Friendly. Place important elements within easy thumb reach. 
  • Single Column Layout. Consider a single-column layout for vertical scrolling on a phone. 
  • Alt Text for Images. Include descriptive alt text for blocked images.

Emails that aren’t optimized for mobile are deleted by 69% of users. Don’t get rejected by your subscribers because of this simple mistake. 

5. Love Notes in the Copy

Write your email copy like a heartfelt love letter. Use language that resonates emotionally, making your subscribers feel like they’ve just received a sweet note from a secret admirer. After all, who doesn’t love a good love story? 

Use your audience data to research and write relevant content. Make it informative, engaging, and relevant to their needs. If your audience is segmented, consider customizing the content for each segment. 

If you struggle to create content for your audience, consider using an AI email marketing content generation tool

6. Heartfelt Unsubscribe Option

Don’t be afraid to use a bit of humor in the unsubscribe process. Instead of the usual dreary goodbye, make it light-hearted! Something like, “Breaking up is hard, but if you must, we’ll send you off with a virtual hug. Unsubscribe with love!” It’s a quirky touch that leaves a positive last impression.

Ready to elevate your Valentine’s Day or other holiday email campaigns without the stress? Let us infuse passion into your campaign with our expert touch. Contact InboxArmy an email marketing agency based in US.

After creating email automations for hundreds of eCommerce clients, we’ve learned that klaviyo  abandoned cart flows are one of the most immediate, consistent, and profitable sources of revenue.

Roughly 70% of shoppers abandon their carts, and abandoned cart flows can recapture a significant portion of that revenue. And Klaviyo offers one of the best abandoned cart email creation tools available — enabling you to create optimized multi-message AC flows, tailor the content of your messages to your recipients, and branch flows based on selected criteria (such as cart value, product category, domestic vs. international shoppers, and more).

Inbox Army is a Klaviyo Email Marketing Partner that’s helped more than 5,000 businesses skyrocket their growth through effective email marketing since 1995. To learn more about how we can help you create revenue-boosting abandoned cart (and other) automations, schedule a free consultation.

How to Set Up A  Klaviyo Abandoned Cart Flow

Let’s start by walking through how to set up a basic abandoned cart flow in Klaviyo.

Step 1: Integrate with Your eCommerce Store

Hopefully you’ve already done this. But we’ll quickly cover it because it’s necessary.

In order for Klaviyo to send abandoned cart emails, you must integrate your Klaviyo account with your eCommerce store.

The following platforms can be easily integrated with Klaviyo through the Klaviyo set-up wizard (click the links to learn how to integrate each platform):

Shopify integration

If your eCommerce platform isn’t listed above, you’ll have to learn how to integrate stores without a built-in integration.

More Resources:

 

You can learn how to integrate more tools with Klaviyo here. You can learn how to set-up retargeting ads by integrating with Facebook and Google. And you can find 3rd-party integrations on the Klaviyo Partner Site.

Step 2: Create Your Klaviyo Abandoned Cart Flow

If you want to quickly deploy an abandoned cart flow, you can just use one of Klaviyo’s pre-built abandoned cart flow templates.

While Klaviyo provides some decent templates, we recommend building your flow from scratch so you can create an optimized abandoned cart campaign that maximizes revenue (more on how in the next section).

To create a flow from scratch, follow these steps:

Go to the Flows tab. In the top-right corner, click Create From Scratch.

Flows tab

Name your abandoned cart flow, then click the Create Flow button.

Name your abandoned cart flow, then click the Create Flow button.

Select Metric as your trigger. Choose Checkout started as the metric.

Select Metric as your trigger

Configure your flow as desired (described in the next step).

Step 3: Create Abandoned Cart Flow Triggers and Filters

Now you have to define who will receive your abandoned cart flow (triggers) and who won’t (filters). To do so, create the following triggers and filters:

Trigger: People Who Started a Checkout

While you can create different triggers for more advanced abandoned cart campaigns, we recommend you target people who added an item to their cart and proceeded to the checkout page.

In the Triggers section, choose Takes An Action. In the action drop-down menu, choose Checkout Started.

choose Checkout Started.

This will set up your abandoned cart flow to be delivered to anyone who adds an item to their cart and starts the checkout process. But this also includes people who actually purchased the item, which is why you need to filter them out by…

Filter: People Who’ve Been In This Flow

In order to exclude people who either already purchased the product or already received your abandon cart emails and then purchased the product, create the following filter:

  1. Select Flow Filters and click Add A Flow Filter.
  2. From the Conditions based on drop-down menu, select What someone has done.
  3. For the action, select Placed Order.
  4. For the frequency, choose zero times. For the timing, choose since starting this flow.

choose since starting this flow.

This configuration will exclude people who placed an order before the first email is sent. It also will stop sending emails to anyone who orders the product after receiving your abandoned cart email.

More Filters

Imagine someone visits your website, adds an item to their cart, then abandons it. The next day, they do the same thing. You probably don’t want to send them abandoned cart emails for both sessions, lest you risk annoying them and having them unsubscribe from your list.

So you might consider excluding people who’ve recently received one of your abandoned cart emails from your flows by creating a filter with the following criteria

  • Has not been in this flow
  • In the last
  • X number of [days, hours, or weeks]

More Filters

Step 4: Create a Time Delay

Now you must add time delays to your AC flow — i.e., how much time Klaviyo must wait to send a message.

The first time delay determines how much time after the cart is abandoned Klaviyo should wait to send the first email. In a multi-message flow, you must also add time delays between each message.

Klaviyo recommends setting a 4-hour time delay for your first email. But the right time delay will depend on your business, products, customers, and what you determine is best after testing your AC flows.

For example, if you’re selling expensive products (such as electronics, mattresses, furniture, etc.), customers may need more time to consider the purchase. So you might consider setting a longer time delay between each message. But less-expensive items may require less deliberation, and you can send your emails with less delay.

Under the Timing section, you’ll find the Time Delay option. Add that to your flow.

Then set the time delay conditions. Choose whether you want the time delay to wait minutes, hours, or days. Then set the numerical value (e.g., 4 hours). You can also choose to have your message delivered on specific days of the week.

Time Delay option.

It’s important to note that the time delay will not be exact. The time delay begins when Klaviyo syncs with your eCommerce platform and receives the data about the abandoned purchase.

Sync time varies for each eCommerce platform. Some platforms sync once per hour. So if you set a 4-hour time delay, the countdown will begin as soon as the sync occurs. If the shopper abandons the cart 30-minutes before the sync, the first email will be sent 4.5 hours after cart abandonment.

Step 5: Add Your Emails

Finally, drag your emails into the abandoned cart flow chain. You should optimize the number of emails, timing, and content of your abandoned cart flow to maximize conversions.

After creating hundreds of abandoned cart flows for our eCommerce clients, we’ve learned the most important elements that you need to create revenue-boosting abandoned cart flows that immediately and consistently convert shoppers. We’ll share these tips in the next section.

8 Key Elements of Optimized Abandoned Cart Flows

Simply sending a single, basic abandoned cart email will enable you to convert some shoppers and win back lost sales.

But to maximize abandoned cart flow revenue, you’ll need to create optimized flows that target cart abandoners with the right messages at the right time.

In this section, we’ll share the key tactics we use to create abandoned cart flows that maximize revenue for our clients.

NOTE: Use these tips as a starting point. The right combination of timing, frequency, and content will depend upon your business, products, and customers. You should test each part of your abandoned cart flow to learn what works best for you (learn how we can help you do this by scheduling a free consultation).

1.) Survey Your Cart Abandoners

The most important step in creating effective abandoned cart emails (or any type of email) is understanding your customers.

Everything about your abandoned cart flow — from timing to email copy to email design — should be determined by your customers, why they want your products, and why they abandon their carts. And the best way to learn this information is by sending them a simple survey.

There are several ways you can deliver your survey:

You can send a survey to customers who made a purchase (the survey should aim to learn why they bought your product and what they hope to get from it) and offer them an incentive for completing the survey.

Or before creating your real abandoned cart flow, create an AC flow that sends a survey to cart abandoners. Ask them why they abandoned their cart and what you could do to convince them to purchase.

You can also create two surveys — one that’s for cart abandoners who purchase the product after receiving your AC emails, and one that’s for cart abandoners who don’t. The surveys should aim to understand what initially stopped cart abandoners from making a purchase, what convinced them to ultimately buy the product, and what you can do to convert more cart-abandoners. 

And perhaps as time goes on, you can create specific surveys for each product or product category, so you can tailor your AC flows to each product.

Consider including survey questions such as:

  • Why did you want this product?
  • What initially stopped you from buying this product?
  • What convinced you to ultimately buy the product?
  • Did our emails make you more or less likely to buy the product? Why?
  • Is there anything we can do (info, discounts, etc.) that would make you more likely to buy the product?

You can use this info to optimize every aspect of your abandoned cart flows.

2.) Find The Right Timing and Frequency

Email frequency (i.e., the number of emails you want to send in your abandoned cart flow) and timing (i.e., when you want each email to be delivered) are two of the top considerations for your abandoned cart flows.

As a starting point, we recommend creating flows that consist of 3-5 emails, with a timing pattern that goes something like this:

  • Email 1: Delivered 2-4 hours after abandonment.
  • Email 2: Delivered 24-hours after abandonment.
  • Remaining Emails: Delivered over the following week.

The optimal timing and frequency of your flow should be determined by your customers and the information you get from your surveys. 

For example, if you learn that cart abandoners need more time to consider a large purchase (to speak with their spouse or other decision-makers), you may consider adding more emails to your flow and sending those emails out over a longer timeline. This gives them time to consider the purchase while gently reminding them about the product they were interested in.

3.) Optimize Your Email Layout & Design

From our experience, we’ve learned that the layout and design of emails are critical to influencing purchases. A full discussion about email design principles is too big for this article, but we’ll share a few key concepts you should factor in.

First, understand that the purpose of email layout and design is to control attention.

Getting cart abandoners to buy the product is the central focus of these emails. So you should design your emails to draw attention to the abandoned product (using the principles we’re about to discuss). 

But you should also draw attention to other key email elements that may influence recipients to purchase the product, such as the CTA, social proof, objection handlers, etc.

To do so, use the following tips:

Size:

The bigger an email element is, the more people will focus on it.

The abandoned product(s) should be one of the largest elements. Your CTA, social proof, and objection handlers should also be large enough to call attention to them.

Positioning

Recipients will naturally focus more on the top and center of your email. So the abandoned product(s) should be as close to the top/center of your email as possible. 

But you should also call attention to other important email elements, such as friction reduction elements (which we’ll discuss more later).

For example, let’s say you discover that many shoppers abandoned a product because they didn’t want to pay for shipping. If you offer free shipping, you should call attention to your free shipping policy by placing it as close to the top/center/abandoned product as possible.

Color Contrast

Use colored boxes and text that contrasts with the rest of the email to make key elements (such as CTA, social proof, etc.) stand out.

Layout

Simplicity is key with abandoned cart emails. Your only goal should be to influence cart abandoners to buy the product, and the layout of your email should reflect that. 

Keep things simple by using a single-column, inverted pyramid, or zig-zag layout to keep recipients focused on the message and product.

Headlines

Create headlines that grab the recipient’s attention and promote the core message of your email (more on this in the next section).

This abandoned cart email we created for our client London Store uses the layout and design principles mentioned above:

  • Size: The products and most important copy (headlines, products, prices, CTAs) are larger than other elements in the email.
  • Positioning: The products are placed in the top/center.
  • Contrast: The email alternates between the background and text between blue and white.
  • Layout: The email uses both single-column and zig-zag layout to focus attention.

London Store EMAIL

4.) Optimize The Core Message

While simply reminding cart-abandoners about the abandoned product can convert some, you can maximize conversions by focusing your email around a core message that’s aimed at inspiring action.

Each of your abandoned cart emails should have a core message that pushes recipients to purchase the abandoned product. And you should communicate that message in your subject lines, headers, images, and email copy.

Your surveys will help you identify the right core message(s) for your email(s). These messages should generally focus on why shoppers wanted the product in the first place, what stopped them from buying, and what you’re offering to incentivize them to buy.

For example, you can create messages that remind cart-abandoners why they wanted the product and how much better their life will be once they have it. 

Or if you learn that many shoppers aren’t buying a product because they think the price is too high, you can offer a discount in your abandoned cart flow and focus your email around the offer.

Or if shoppers simply don’t buy due to indecision, you could create a sense of urgency by telling them that your products sell out fast and there is limited time to buy.

This email we created for our client SixThreeZero focuses on the core message of urgency (time is running out) and incentive (take advantage of this discount).

SIXTHREEZERO Email

5.) Strategically Reduce Friction

In marketing, friction is defined as anything that makes it more difficult for your target to take the action you want them to take.

Reducing friction is about eliminating any obstacles and making the process of taking action easier by providing incentives.

The friction reduction elements we deploy most often include discounts, social proof, objection handlers, and urgency.

But you should use friction reduction elements strategically by deploying them at the right time and in the right way.

Discounts:

Discount codes are incredibly effective at influencing purchases. They make taking action easier by giving cart-abandoners an incentive to buy.

But we’ve learned that their are a few key things to consider when using discounts, such as:

Timing: Don’t offer a discount in the first email. The first email should just remind shoppers about their abandoned cart, which should be enough to convince some shoppers to buy the product at full-price. Save the discount until the second or third email in the series.

Discount Increase: If a cart-abandoner still hasn’t completed their purchase after the third email, you’ll need to sweeten the pot a bit. Which is why we like to increase the discount offer in the fourth email to try to convert holdouts.

Discount Calculation: The discount amount should be determined by your profit margin and customer LTV (lifetime value). You must calculate how large of a discount can you offer without eating into your profit margin? Or, if you know that the average customer who makes a first purchase is likely to make 3-5 additional purchases, you may be able to offer a larger discount that you can recoup later.

Objection Handlers

Objections are concerns that stop shoppers from buying a product. Objection handlers address and eliminate those concerns.

For example, if cart-abandoners didn’t know that you offer free shipping, you can handle this objection by promoting your free shipping policy in your emails.

Our client SixThreeZero sells expensive electric bikes. Some shoppers may be concerned that they won’t like the bikes once they get it and will have wasted lots of money. To handle objections over pricing and satisfaction, we included information about their free return policy in their AC emails.

SixThreeZero sells expensive electric bikes

Social Proof

People are more likely to buy a product if they see that lots of people also purchased and enjoyed the product. So you should add reviews from happy customers to your AC emails.

You can make this tactic more effective by selecting reviews that reinforce your core message and/or handle objections.

In the AC emails we created for RCJuice, we shared ecstatic reviews from happy customers to demonstrate social proof and handle objections about quality, prices, and more.

RCJuice email

Urgency

Many shoppers abandon products because they think they can come back and buy it at any time. You can influence these shoppers to buy now by creating a sense of urgency.

For example, you can tell shoppers that your products sell out quickly and they need to act fast, as we did in this AC email for Stacatto 2011.

AC email for Stacatto

You can also create urgency with your discount by telling them that the discount expires soon.

6.) Create Compelling Subject Lines & Preview Text

Your emails need attention-grabbing subject lines that compel recipients to open them.

Your subject line should reinforce the core message of your emails. But you can also use the following tactics to create compelling subject lines:

Reminder:

Remind them about the cart they abandoned. If possible, use tags to include the specific product in the subject line.

  • “You forgot this…”
  • “Don’t forget about your [Product Name]”
  • “Your [Product Name] is waiting for you”

Urgency:

Create urgency with your subject line by telling recipients that time is running out:

  • “Your cart is expiring soon”
  • “We’re selling out fast”
  • “24 hours left on your discount”

Incentives

Incentivize opens by promoting your incentives:

  • “Get 10% off your [Product Name]”
  • “Free shipping if you buy today”

7.) Use Powerful Imagery

It should go without saying that your abandoned cart emails must include a picture of the abandoned product.

But you can also use imagery more effectively by including images that remind cart-abandoners why they wanted your product and how it will improve their lives.

This can include images that show people using your product, as well as images that capture the essence of your product.

In this email for BOIE, we included imagery showing their product being used on smooth skin in order to show recipients what the product can do for them.

email for BOIE

8.) Consider Promoting Related Products

This tactic should be used carefully. The primary focus of your abandoned cart flow should be to get people to buy the product they abandoned. Promoting other products can distract from this goal.

But if it’s possible to promote products that may encourage cart-abandoners to buy while also getting more revenue, then you should do it.

For example, you can create dynamic content blocks at the bottom of your email that promote related products. These blocks can promote popular products that other shoppers bought. Or they can include products that might help the cart-abandoner get more value from the abandoned product.

Klaviyo Abandoned Cart Flow Example: SixThreeZero

To help you get a better idea of what an optimized, revenue-boosting abandoned cart flow looks like, we’ll share an example of an abandoned cart flow we created for our client SixThreeZero.

SixThreeZero is an online retailer of electric bikes and accessories. They hired us to assist them in conceptualizing, designing, and coding email campaigns and automations in order to increase sales.

In addition to helping them increase revenue by 335%, the abandoned cart automation we created for them:

  • Generated an immediate 50% increase in abandoned cart revenue.
  • Generated more abandoned cart revenue in 2 months than they had in the previous 14 months.

We created a 5-part abandoned cart flow. The first email gets sent out 4 hours after cart abandonment. The remaining emails get sent out over the course of the next week.

For a full breakdown of this abandoned cart campaign and the other work we did for them, checkout our SixThreeZero case study.

For now, we’ll share images of each email and a few key points about why they work.

AC Email 1 AC Email 2 AC Email 3 AC Email 4 AC Email 5

 

SixThreeZero case study.

Before we dig into what makes each email work, let’s review the key tactics that every email in the series employs:

Layout: Every email in the series uses a single-column layout to keep recipients focused on each content block as they scroll down.

Size & Positioning:Every email includes a large image of the abandoned product and a CTA at the top of the email, so recipients see them immediately.

Social Proof: Every email uses social proof by sharing two reviews from happy customers. The reviews were strategically selected to also handle common objections — they describe the high quality of SixThreeZero’s bikes and customer service.

Incentives: Every email in this series incentivizes purchases by promoting two SixThreeZero programs: the Ride Tracker App and the Pedalers Group Facebook community. These programs entice shoppers with a method for tracking their rides (gamification) and an opportunity to connect with other riders to share tips and go on bike rides (social proof and community).

Objection Handling: Each email contains four icons at the bottom (just above the footer) that address common objections:

  • Cost of shipping — SixThreeZero offers free shipping.
  • Satisfaction — Customers can take their bikes for a test ride.
  • Confusion — Customers can receive advice about how to set up and use their bikes.
  • Returns — SixThreeZero offers a warranty on their products in case of damages or defects.

Email 1:

The core message of this email is a simple reminder. It does not offer a discount, but merely tries to remind the shopper about their abandoned product. And it creates a sense of urgency by telling the shopper to “grab this product before stock runs out.”

Email 2:

The core message of this email is to promote the discount on the abandoned product. It incentivizes purchases by offering a $50 discount. And it creates a slight sense of urgency by telling shoppers that their “cart is running out of power.”

Email 3:

The core message of this email is to incentivize holdouts with a discount offer and objection handling. The email promotes the same $50 discount, but adds urgency by telling shoppers that the discount will expire in 12 hours. The image of the alarm clock reinforces the message by impressing upon shoppers that they need to act fast.

The email also attempts to address a very common concern. SixThreeZero bikes are expensive. And shoppers may have concerns about spending a lot of money on a product they don’t like. So the email handles that objection by sharing SixThreeZero’s 90-day hassle-free return policy. The information about the return policy is positioned prominently so shoppers will see it.

Email 4:

The core message of this email is to incentivize holdouts. The discount offer increases to $100. And the email includes an image of a SixThreeZero bike on a cliff by the ocean, which reminds shoppers why they initially wanted the ebike — to travel, go on adventures, and explore cool places.

Email 5:

The core message of this email is to promote the idea that shoppers have one last chance and need to act fast. The email creates urgency by telling shoppers that their $100 discount expires in 12 hours. This message is reinforced by the image of megaphones with text that says “Last Chance”.

Let Inbox Army Help You Create Amazing Klaviyo Flows and Campaigns

InboxArmy is a full-service email marketing agency with experts in 50+ ESPs (we’re also a Klaviyo Email Marketing Partner). Since 1995, we’ve helped 5,000+ businesses skyrocket their growth through effective email campaigns, automations, templates, and more.

We’ve helped our clients achieve amazing results, such as:

  • We helped SixThreeZero boost abandoned cart revenue by 50% in just two months.
  • We helped London Store generate 86% more email-driven revenue in one month than they had in the previous 15-months. And we increased email-driven revenue by 1,100% in 9 months.
  • We helped RCJuice increase abandoned cart revenue by 400%, and total email revenue by 300%.
  • We helped BOIE grow from 3,000 subscribers to 100K subscribers, and increase revenue from their email automations by 77%

Frequently Asked Questions

What is an abandoned cart flow?

An abandoned cart flow is a series of emails that are sent to shoppers who add products to their cart but don’t complete their purchase. The emails are delivered over a period of time after the cart is abandoned.

The series of emails aim to get shoppers to complete their purchase by reminding them about the abandoned product, incentivizing a purchase through discounts and offers, eliminating any objections shoppers may have, and using images and copy to communicate why shoppers should buy and how much they’ll enjoy the product.

How do you set up an abandoned cart flow in Klaviyo?

Start by making sure your eCommerce store is integrated with Klaviyo so Klaviyo can receive information about shopper behavior (such as checkouts and abandoned carts).

Then go to the Flows tab in Klaviyo. Select Create from scratch. Choose checkout started as your trigger. And create a filter to exclude people who purchase the product.

Then add your emails into the flow and include time delays between each email.

How do I reduce my cart abandonment rate?

Start by tracking your cart abandonment rate in your eCommerce store or analytics platform.

Then create an optimized cart abandonment campaign using the steps we describe above.

Make tweaks to each element of your AC campaign and track the effect on your cart abandonment rate over the course of a month or so. Keep making changes to reduce your abandonment rate and increase conversions and profits.

Acquiring a new customer can be up to 25 times more expensive than retaining an existing one (according to Harvard Business Review). So, rather than focusing just on new lead and customer acquisition (while still very important), turn some focus onto your inactive subscribers.

Inactive subscribers are inactive for a reason, yes. But, they’re also already at least somewhat familiar with your brand. From time to time, it’s a good idea to reach out again (in different ways from your normal broadcast emails) and try to reignite their interest (and business) with enticing re-engagement emails.

What is a re-engagement email?

A re-engagement email is designed to regain the interest of subscribers and customers who have stopped engaging with your email campaigns. How you define “inactive” subscribers is dependent on many factors that will be specific to your brand and customer lifecycle. These emails aim to draw in their attention and prompt them to take action on what you are offering.

Why you should use a Re-engagement Email Campaign 

Your subscribers have stopped engaging with your emails. It could be for any number of reasons, including:

  • Your emails simply are not relevant to them.
  • You send too many emails, so they’re overwhelmed and tune out.
  • Your audience doesn’t fully understand what you are offering.
  • Bad creative, design, subject lines, you name it.

So when it’s time to win back these unengaged subscribers, you have to think differently. It’s not simply a matter of sending your standard broadcast emails. These subscribers are tuned out already to those messages. You need to treat these customers differently:

  • Different offers
  • Different creative looks
  • Different messaging

You can be more direct. You can ask more questions. You can do a host of things. The idea here is to break through the clutter and get engagement or get someone to say “I’m done.” Having “emotionally unsubscribed” folks just sit on your list and continue to receive and not engage with email, over time, can be detrimental to the health of your email program.

In this article, we’ll focus on giving you some ideas and inspiration on how you can craft re-engagement email creative to drive more eyeballs.

20 of the Best Re-engagement Email Examples

Need some inspiration? Here are some of the best re-engagement email examples.

Generous surprise incentives

Generous surprise incentives Re-engagement Email

This colorful and concise email draws you in instantly with the 75% off surprise plus its bonus of free shipping after spending a certain amount. It’s a win-win.

Free gift with purchase

Free gift with purchase Re-engagement Email Examples

Everyone loves free stuff, but when it’s something you’ve already wanted to purchase, it’s even better! This enticing email has great product photography and immediately addresses its “2 for the price of 1” deal.

Reminders of why they subscribed 

Brich box Re-engagement Email Example

A customer appreciate day or random “Just because” surprise offer is a great way to drive curiosity and exclusivity.

Deal or Usage expiration 

Usage expiration re-engagement email

This email brings a romantic touch, plus a bold 50% off deal that ends quickly. Ideally, this type of email should be sent early in the morning of where your target audience is located so they have enough time to capitalize on this great deal.

email example

Another discount email favorite is this simple design that gets straight to the point with a significant percentage off their websites and design kits. They have a specific discount code for customers to use and a clear CTA to shop instantly.

Show them what they are missing

Re-engagement email example to show them what they are missing

This brand uses an attention-capturing question as a prompt to continue reading, leading to a great discount incentive. It’s short, attractive, and to the point. Customers will not want to miss out on seeing what’s happening, especially when there’s a time limit. 

Updating an app 

Starbucks re-engagement emails

Sometimes, email engagement may be non-existent, but customers are still engaging with your brand in other ways. Leveraging new features in a mobile app is a great way to draw new eyes in email to continuing to engage with your brand.

Customer feedback + incentive

Customer feedback re-engagement email example

Kate Spade uses customer feedback (incentivized in this case with 25% off) as a way to gather both more engagement and more information. This can be useful both with active customers and inactive subscribers.

Free Shipping

Free Shipping re-engagement email

A free shipping incentive is a great re-engagement tactic, especially if you have an international audience. Shipping rates can be expensive, but by offering this incentive, your customers will likely purchase a few more items since shipping costs are the business’s responsibility during a specific time. This email uses bold colors, a direct header, and a clear CTA for the customer to explore more.

Update email preferences

clarks email

By giving the subscriber a clear choice to stay subscribed or not, Clarks makes customers feel valued. After they list the options, they emphasize that only subscribers receive special perks, making them question whether they want to change their email preference or revisit their products. 

Surprise/Anticipation 

loft anticipation - re-engagement emails

Anne Taylor Loft prioritizes their customers with exclusive insight into upcoming deals. They give their subscribers a taste of something new coming, generating curiosity, but in the meantime, their CTA, “see what’s new,” allows customers to explore the current collection further.

See what’s new

Spring Forward - re-engagement emails

Rent the Runway plays off the “Spring Forward” reference for potential customers to explore their new spring collection. Customers think ahead and can snag a great deal on spring clothing.

The “Don’t leave us” email

Artifact Uprising's re-engagement emai

Artifact Uprising’s email sends it home with a catchy header phrase and a fantastic use of a graphic. They quickly catch their subscribers’ attention by adding the emotional touch plus a $10 incentive for simply taking a survey.

Seasonal sales

postable email example

Postable’s adorable graphics and sales emphasis immediately catch your eye. Their “see the cards” CTA is a great way for the customer to further their interest without the pressure of buying immediately. 

away email example

Another of our seasonal sales favorite email is from the luxury travel accessory brand Away. They play on their brand name just in time for the holidays and have seasonal gift sets for every kind of traveler.

Time triggers 

fitbit email

A yearly usage recap email is a great way to drive engagement from both active and inactive customers. This Fitbit example lists all of the customer’s actions throughout the year and provides insights into finding more friends and sleep their sleep tracking.

Recommendations

Moon Juice re-engagement emails

Moon Juice has personalized recommendations for customers who previously expressed interest in certain products. The brief separation of products entices the customer to try something new

Acknowledgment of Inactivity

re-engagement email from Joules

Acknowledge that the recipient has been inactive for a while. This shows that you know about their past engagement (or lack thereof). For example: “We’ve noticed you’ve been away… Let’s reconnect”. This clever and cute email from Joules has fun graphics and recognizes subscribers’ inactivity. Their use of a different CTA, “Dig in,” establishes customer curiosity. 

land's end email example

Another inactivity acknowledgment email we love is the “it’s been a while” from Land’s End. They address the inactivity just in time for the holiday sales and list what the customer has missed. They even add CTAs if the customer wishes to update their preferences. The sandwiching of the positive, “here’s what you missed,” the option to opt-out, and then the referral program CTA gets the customer thinking. 

The classic, “You left this behind…” email

kate spade re-engagement emails

Cart abandon may be a great place to acknowledge previous inactivity as well. Kate Space gently nudges customers who have abandoned carts to complete their purchase. It’s short, to the point, and pops. The hand graphic draws the eye to the CTA.

How to Write Re-engagement Emails: 5 Tips

Tips-on-How-to-Write-Re-engagement-Emails-Banner1

Segmentation, personalization, and frequency are crucial to creating a successful re-engagement email campaign. Give the people what they want: a personalized experience, appealing incentives, and eye-catching graphics. 

There are many possibilities as to why subscribers become inactive. Life gets in the way. Approach this as a great opportunity to be creative and test multiple re-engagement emails. 

Emphasize why your customers need to stay

Why should your customers stay? Is it because you have an amazing product you want to share and sell? Have expert knowledge on a subject? 

Highlight what makes your business stand out and bring your customers value.

Ask questions

Questions are an excellent way to add an emotional touch to your email segment. People want to be acknowledged and have their opinions heard. For example,

“Raphael, how have you been? Are you still interested in our ______?”

A simple personalized question can go a long way. 

Add visually appealing graphics and branding

Ensure the optimized emails have visually appealing graphics, stickers, headings, or GIFs to capture your lead’s attention. Embed your brand’s logo and other brand-aligned graphics for subscribers to remember you.

Keep it brief and mobile-friendly 

Many people make the mistake of writing too much. Keep these types of emails short and easily scannable. Use short paragraphs, bullet points, and condensed headings to make it easy for potential customers to skim through. 

Use Strong And Clear Calls To Action

Encourage the recipient to take action. For example, “Click here to discover our latest products” or “Unlock your exclusive discount now.”

How to Create a Successful Re-Engagement Email Campaign

How to Create a Successful ReEngagement Email Campaign Banner

Crafting a persuasive email should be in every marketer’s arsenal. Let’s explore how to create a successful re-engagement email campaign step-by-step.  

Identify inactive subscribers 

First, identify inactive subscribers and tag them in a specific (and separate) re-engagement segment. Personalization is key for re-engagement campaigns; this way, you can customize the copy to the group’s needs.

Create an enticing subject line and text preview

Create subject and preview texts that pop with something intriguing and relevant to what they need. Add a personalized touch, like using their first name. For example:

Long time no see, Susan. Early-bird access to our new product is here with an exclusive 20% discount!

Use clear CTAs 

Use clear calls to action applicable to what your business offers, such as click here, enroll now, or reserve your spot

Incorporate attractive graphics

Use eye-catching graphics and designs that represent your business. Make sure the customer associates what you offer with your branding material. 

Include an unsubscribe option 

Place an “unsubscribe” button toward the bottom to keep in line with email marketing regulations and let the customer know they can opt out of your emails if they are no longer interested.

Apply a “pause period”

Choose how often to send these emails. It’s easy to schedule options like “wait three days” or “wait seven days” in between. Frequency can vary, but each email’s copy should gradually increase urgency or importance. You may even consider putting it front and center and provide “opt down” options as well.

And finally:

Analyze the results 

Lastly, identify the subscribers who are still not engaging after your email campaign is completed. Consider removing them from your email list completely to maintain a high deliverability rate and accurate analytics. Track the performance of your re-engagement email campaign by monitoring open rates, click-through rates, conversion rates, and other relevant email kpis. Use this data to make improvements for future campaigns.

Conclusion

Re-engagement emails can easily win over your previously uninterested audience and convert them to happy customers once again. With an effective re-engagement email strategy, you can retain customers and keep them highly engaged with your products and business. 

If you need help in managing your email campaigns then check our email campaign management services.

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